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Humana
Jefferson City, MO, United States
Become a part of our caring community and help us put health first **This position requires ONSITE presence for our Arlington, VA (Rosslyn) location and will require travel. This role will not fund relocation assistance. ** **This role requires a minimum of 25% travel and at times, short notice travel. ** The Lead Technology Support Specialist e
Job Source: HumanaAvum Inc.
California, MO, United States
Avum is seeking a Service Desk Support Engineer for the Navy Contract Writing system and portfolio of applications. The role is pivotal in ensuring the uninterrupted operation of critical software systems supporting the Department of the Navy (DON) Procure-to-Pay processes. This position involves technical assistance, troubleshooting, and coordinat
Job Source: Avum Inc.Carrot Fertility
California, MO, United States
The Role: Carrot is looking for an experienced IT Support Specialist to join our amazing IT Operations team. The right candidate will be a solid IT all-rounder with a passion for helping up-level people, processes, and systems across the company. You’ll have an entrepreneurial spirit that drives you to create seamless technology experiences for ou
Job Source: Carrot FertilityWilliams-Keepers
Jefferson City, MO, United States
We are seeking a highly motivated and skilled IT Support Specialist to join our accounting firm. The ideal candidate will have a background in providing end-user support, managing inventory, and installing hardware and software. This role requires excellent problem-solving skills, attention to detail, policies, and procedures, and a commitment to w
Job Source: Williams-KeepersCentral California Alliance for Health (Remote)
California, MO, United States
We have an opportunity to join the Alliance as the Service Desk Manager in the Technology Services Department. WHAT YOU'LL BE RESPONSIBLE FOR Reporting to the Technology Services Director, this position: Manages and leads Information Technology Services (ITS) Service Desk operations, acts as a subject matter expert, and provides guidance on rela
Job Source: Central California Alliance for Health (Remote)Oracle
Jefferson City, MO, United States
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and
Job Source: OracleState of Missouri
Jefferson City, MO, United States
You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will
Job Source: State of MissouriCity of New York
California, MO, United States
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Ass
Job Source: City of New YorkCalifornia, MO, United States
IT
Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.
IT SUPPORT SPECIALIST
Based onsite at Rocket Lab's global headquarters in Long Beach, CA, The IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services. Effective communication and world class support is vital to the success of this role.
You'll have the opportunity to provide instruction, guidance, and technical support to the different teams at Rocket Lab to deliver and support IT systems through efficient management of the IT Service Desk. This is carried out via on site desktop support, phone, IM, and email. You'll also be responsible for ensuring that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.
WHAT YOU'LL GET TO DO:
Provide quality IT support and service by interacting positively with our staff, answering inquiries, and effectively handling complaints.
Is an expert in finding a way to say yes.
Track and update support desk Incident, Request, Problem, and Change, Project tickets, and other documentation.
Provide assistance, training and guidance to new starters. Help identify ways that we can improve our onboarding process and experience.
Helps with problem research and documentation to provide workarounds and fixes.
Enable on time delivery of Production and Launch services through provision and support of IT systems and services.
Provide assistance, training and guidance to new starters.
Report on any new business requirements.
Participate in the Continuous Improvement Process; the ongoing effort to improve our service, IT Systems, and processes.
Assist in the development of new systems and networks.
YOU'LL BRING THESE QUALIFICATIONS:
High school diploma or GED and 1+ Years’ experience in an IT support or service role.
Basic understanding and experience in following a framework for service delivery such as ITIL.
Experience / knowledge of at least 2 of the below: Windows and/or Linux desktop operating systems.
Windows and/or Linux server (Ubuntu/Debian) enterprise environments.
virtualization technologies, public / private cloud.
Active Directory and Group Policy.
Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc
Modern web-based applications including hosting, troubleshooting, security, etc.
Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.
Cloud based technologies: Azure, AWS, O365, etc.
THESE QUALIFICATIONS WOULD BE NICE TO HAVE:
Strong organization skills with the ability to delegate tasks, set clear goals, and deadlines.
Experience working in a high tech fast paced industry such as semi-conductor or aerospace industries supporting hardware/software engineers, labs and manufacturing.
Excellent verbal and written communication skills.
Excellent problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions.
Outstanding attention to detail.
Ability to communicate and present complex and technical concepts and ideas to a general audience.
Being an exceptional multitasker, displaying excellent time management skills and ability to work under pressure.
ADDITIONAL REQUIREMENTS:
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.
Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.
Must be physically able to commute to buildings.
Occasional exposure to dust, fumes and moderate levels of noise.
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Email Alert for IT Support Specialist - Part time jobs in California, MO, United States
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