Patcraft A&D Account Manager - Baltimore, MD_

Baltimore

Job Title

Patcraft A&D Account Manager - Baltimore, MD

Position Overview

With more than 70 years in the commercial flooring business, Patcraft defines performance by more than how our products withstand the physical demands of an environment, but also how they support human performance, productivity, health, and wellness. We deliver high-performance flooring solutions with innovative design and superior service to meet the needs of every market sector.

Specific responsibilities include daily sales calls on existing customers. Must present products to architects & designers. Business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening within Baltimore and the surrounding DMV metro area.

Responsibilities:

+ Characteristics include honesty, integrity, hard work, enthusiasm, and motivation.

+ Work with architects, designers, flooring contractors, end-users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget, and time frame.

+ Travel daily throughout the assigned area to call on existing customers and prospect new customers to expand the business.

+ Manage project from inception to completion including identifying opportunities, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination( if necessary), and communication of maintenance program.

+ Must be motivated and comfortable working and supporting a closely-knit team environment.

+ Build a local Social Media following on company-approved social platforms utilizing Shaw-supplied content.

+ Must be able and competent to work with and manage customer base thru CRM ( Customer Relationship Management) tools such as Salesforce.com.

+ Follow up on a variety of leads from sources such as Dodge and Industry Association networking groups.

+ Build relationships with existing and new customers by entertaining; such as lunches, dinners, and special events. Creativity is a must! An awareness of social opportunities for engagements and entertainment in the local area is a help. At least one evening a week should be spent at networking events or product presentations.

+ Contract Account Managers must implement the selling process in their area; they must have the ability to utilize their good judgment to make business decisions that will positively impact the brand and the team. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a dynamic personality and be able to communicate clearly to other persons, in both oral and written formats. Contract Account Managers must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Patcraft can benefit them on their projects.

Required Competencies:

+ Build Trusting Relationships

+ Influence Others

+ Execute Action Plan

+ Build Customer Satisfaction

+ Initiate Action

+ Adapt and Change

Requirements:

High School Diploma/GED

Bachelor's Degree (If no bachelor's Degree, a minimum of 3 years of previous industry sales experience may be considered).

A candidate already living within or familiar with Baltimore Metro Area is required .

Commercial A&D Sales experience preferred.

Patcraft is based out of Cartersville, Georgia, at the new Create Centre, an innovative facility that encourages collaboration and connectivity of commercial product development and marketing teams, as well as customers from around the globe. We are looking for energetic, passionate individuals to become a part of our brand, as well as support the values and mission of our parent company Shaw Industries, Inc., a subsidiary of Berkshire Hathaway, Inc., which is located in Dalton, GA.

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.

Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit www.shawinc.com .

If you need any additional assistance or accommodation or have questions, please contact us at [email protected]