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Gossett Kia South
Memphis, TN, United States
Gossett Motor Cars One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals with positive attitudes. We will provide the
Job Source: Gossett Kia SouthGossettmotors
Bartlett, TN, United States
INFINITI OF MEMPHIS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve targe
Job Source: GossettmotorsGossett Motor Cars Inc
Memphis, TN, United States
GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve target
Job Source: Gossett Motor Cars IncMSX International
Memphis, TN, United States
Title: Automotive Technical Advisor Location: Memphis, TN, US Job Type: Full-time with Benefits Who We Are For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience
Job Source: MSX InternationalMonro Muffler Brake Inc.
Memphis, TN, United States
Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many mor
Job Source: Monro Muffler Brake Inc.REYNOLDS & REYNOLDS CO
Memphis, TN, United States
Position description: Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry. As an Automotive Business Consultant your primary fo
Job Source: REYNOLDS & REYNOLDS COREYNOLDS & REYNOLDS CO
Memphis, TN, United States
Position description: Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry. As an Automotive Sales Manager your primary focus wi
Job Source: REYNOLDS & REYNOLDS COThe Reynolds and Reynolds Company
Memphis, TN, United States
Position description: Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry. As an Automotive Business Consultant your primary fo
Job Source: The Reynolds and Reynolds CompanyMemphis, TN, United States
Job Summary
Gossett VW Germantown seeks a part-time, results-driven Automotive Service Advisor to provide outstanding customer service to our VW clients in the Memphis, Tennessee area. This is a base-plus-commission sales role based on performance and results. The Service Advisor's primary roles and responsibilities are providing outstanding customer service, the efficient management of customer service operations, and the ability to effectively identify and resolve difficult customer service and technical problems.
Compensation & Benefits
This position offers a compensation of $55000 to $120000 annually, based on performance and results. Additionally, Gossett VW Germantown's full-time employees are offered a comprehensive employee benefits package that includes paid time off, health, dental, and vision insurance, 401(k) plan, flexible spending accounts, long-term disability insurance, and more.
Responsibilities
• Provide expert customer service to all VW customers
• Answer questions, address concerns, and provide solutions to customer service issues
• Monitor customer service operations, ensuring an efficient day-to-day operation
• Analyze customer service data to identify areas of improvement
• Assist in developing strategies to improve customer service functionality
• Follow up with customers to ensure satisfaction
• Upsell and encourage add-ons or additional services
• Liaise with VW technical teams and technicians to troubleshoot and identify service-related issues
• Ensure accuracy and timeliness of all paperwork and documentation
• Maintain a clean, safe, and organized environment
• Adhere to all legal agency and VW standards and policies
Requirements
• High school diploma or equivalent
• 1-2 years of automotive customer service experience
• Ability to prioritize tasks and work under pressure
• Excellent problem-solving and communication skills
• Proficient with computers and associated software
• Compliance with all safety regulations
• Ability to work in a team environment
• Clean driving record
EEOC Statement
Gossett VW Germantown is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Automotive Service Advisor jobs in Memphis, TN, United States
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