Data Scientist

Palo Alto, CA, United States

About Glean

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

Role

Glean is building a world-class Data Organization composed of data science, applied science, data engineering and business intelligence groups. This is a data science role based in our headquarters in Palo Alto.

At Glean, data scientists collaborate with engineering, product management and design to:

Define and build data assets, e.g. KPI definitions, data pipelines and dashboards, to measure the performance of AI-powered assistant products for knowledge workers.

Identify opportunities to improve these KPIs, and influence cross functional teams to incorporate associated changes into their roadmaps.

Create and maintain quantitative frameworks and methodologies, e.g. bring more rigor into experiment analyses, use statistical modeling to identify leading indicators of user churn & retention.

This specific role will address one or more of the following business domains:

Accelerating Glean’s adoption, expansion, and usage intensity across all the product surfaces and customer lifecycles by using data to identify, implement and measure the effectiveness of product-led user growth strategies.

Build data assets, e.g. KPI definitions, data pipelines and dashboards, to measure the efficacy of generative AI products executing workflows on behalf of end users, instead of just answering questions and helping them find what they need. These workflows will range from simple to multi-step complex workflows, and will pave the way for AI Agent capabilities that will enable end-users to provide their needs in natural language and achieve those tasks via LLM-powered chain of autonomous execution.

You will thrive at this role if

You have a Bachelors/Masters/PhD degree in Statistics, Mathematics or Computer Science, or another quantitative field.

You have 4+ years of industry experience (3+ for Masters degree holders, 2+ for PhD degree holders).

You are concise and precise in written and verbal communication. Technical documentation is your strong suit.

You are strong at defining good product KPIs/guardrail metrics, dashboarding and analysis of raw data to derive strategic insights.

You are proficient in SQL and the modern data stack (e.g. dbt pipelines for ETL/ELT).

You have experience in writing source-controlled code for pipelines and internal tools for data-oriented decision making.

You are proficient in Python.

You are a particularly good fit if

You have experience in B2B SaaS.

You have experience with remote work across large time zone differences.

You’re strong in statistics and/or machine learning. You have experience in applying these skills into tangible improvements in products, internal tools and processes.

Benefits

Competitive compensation

Medical, Vision and Dental coverage

Flexible work environment and time-off policy

401k

Company events

A home office improvement stipend when you first join

Annual education stipend

Wellness stipend

Healthy lunches and dinners provided daily

For California Based Applicants

The standard base salary range for this position is $145,000 - 225,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

How To Apply

If you're interested in this role, please submit an application or email [email protected] with your CV / LinkedIn, and a quick blurb on how our mission and values resonate with you.

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