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Account Manager

, CA, United States

What We Do

Zefr is the global leader in brand suitability targeting and measurement across the world's largest platforms. Zefr’s technology is helping to power the age of responsible marketing by putting advertisers in control of their content adjacencies based on their own unique brand safety and suitability preferences, mapped to the Global Alliance of Responsible Media's (GARM) industry standards. As an official YouTube Measurement Program Partner, Meta for Business Partner, and TikTok for Business Partner, the company leverages patented machine learning and AI technology (Cognition AI) to offer brands and agencies more precise and transparent brand safety and suitability activation and measurement solutions on scaled platforms. The company is headquartered in Los Angeles, California, with additional locations across the globe.

What You’ll Do

Collaborate with sales team on all facets of client relations from RFP stage to campaign completion, including but not limited to proposal submissions, overseeing campaign implementation with Ad Operations, campaign analysis/reporting, billing and reconciliation and related day-to-day account management duties

Manage clients’ daily questions, issues, and feedback, sharing with management as needed

Manage the flow of insertion orders, creative tags, and pixel requests

Work cross-functionally with Sales, Research, and Finance teams to ensure successful client on-boarding, continued client success, and annual contract renewal

Maintain strong relationships with agencies and advertisers to ensure long-term success; be able to identify opportunities to expand ZEFR’s level of service with each client, and work with the sales team to follow through on those opportunities

Share expertise and advise clients on new campaign ideas to generate continued results

Work with Sales and Ad Operations to ensure client satisfaction

Participate in industry events and conferences

What We’re Looking For

3+ years of account management experience in online media agency or ad sales organization, or related

Strong analytical skills, including high level of comfort with Excel

Keynote experience a plus

Excellent written and verbal communication, and the ability to communicate effectively at all levels of an organization.

Ability to work independently, while being open to direction and guidance

Familiarity with ad serving and online ad research tools (ComScore, DCM, Nielsen NetRatings, AdRelevance) a plus

Proven ability to develop strong working relationships with clients

The ability to effectively manage multiple tasks and deadlines

Intelligent, outgoing individual with interpersonal skills and work ethic

Zefr is an equal opportunity employer that embraces diversity and inclusion in the workplace. We are committed to building a team that represents a variety of backgrounds, skills, and perspectives because we know this only makes us better. We strongly encourage women, persons of color, LGBTQIA+ individuals, persons with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply even if you do not meet 100% of the qualifications.

Benefits (for US Based Employees)

Flexible PTO and 14 paid holidays off

Medical, dental, and vision insurance with FSA options

Company-paid life insurance

Paid parental leave

401(k) with company match

Professional development opportunities

Hybrid work schedule

Shorter work days every other Friday

In-office lunches and lots of free food

Optional in-person and virtual events (we like to celebrate!)

Compensation (for US Based Employees)

The anticipated base salary for this position is between $80,000-90,000. This role will be eligible for bonus/commission as applicable. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. If your compensation expectations fall outside of this range, it may still be worth having a conversation.

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Account Manager jobs in , CA, United States

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