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Urolift
Pleasanton, CA, United States
**Customer Service Specialist** **Location:** Pleasanton, CA, US **Expected Travel**: None **Requisition ID**: 5627 **About Teleflex Incorporated** Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of peoples lives. We apply purpose driven innovation a relentless pursuit of identif
Job Source: UroliftInterplace, Inc.
Union City, CA, United States
Employment Requirements: MINIMUM QUALIFICATIONS - The qualifications below are the knowledge, skills, and abilities required to do this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to use computer applications related to work, incl
Job Source: Interplace, Inc.Republic Services
Fremont, CA, United States
> > Customer Service Specialist Franchise Markets Customer Service Specialist Franchise Markets > Customer Service Specialist Franchise Markets Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste. Through our subsidiaries, Republics collection companies, recycling centers, transfer stations, and landfills focus o
Job Source: Republic ServicesCartelligent
Walnut Creek, CA, United States
** Customer Service Specialist - Walnut Creek** * Customer Service * Walnut Creek, United States ** Customer Service Specialist - Walnut Creek** ** Job description** Your job as a Cartelligent Delivery Specialist is to help our clients have a fantastic experience picking up their new car. Its an important part of our service and one that clients of
Job Source: CartelligentRepublic Services
Fremont, CA, United States
> > Customer Service Specialist Franchise Markets Customer Service Specialist Franchise Markets > Customer Service Specialist Franchise Markets Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste. Through our subsidiaries, Republics collection companies, recycling centers, transfer stations, and landfills focus o
Job Source: Republic ServicesBlume Global
Pleasanton, CA, United States
** Customer Services Specialist - Motor Carrier** **Job Category****:** Customer Services Group **Requisition Number****:** CUSTO01109 Showing 1 location **Job Details** **Description** As a Customer Service Specialist, you will provide both front line support to Blume Globals customers and users as well as initiate outbound calls/email campaigns t
Job Source: Blume GlobalRoyal Ambulance
San Leandro, CA, United States
Come join the Royal Ambulance team in our award-winning, fast-paced Communications Center as a Customer Specialist/Customer Service Representative where we can help you gain the skills you need to further your career- whether its in healthcare or pursuing your lifelong passions. We will equip you with the training, education, skills, and support yo
Job Source: Royal AmbulanceRoyal Ambulance, Inc.
San Leandro, CA, United States
Come join the Royal Ambulance team in our award-winning, fast-paced Communications Center as a Customer Specialist/Customer Service Representative where we can help you gain the skills you need to further your career- whether its in healthcare or pursuing your lifelong passions. We will equip you with the training, education, skills, and support yo
Job Source: Royal Ambulance, Inc.San Ramon, CA, United States
Customer Service Specialist
Part Time Tracy/ Livermore / Dublin / Pleasanton / San Ramon
Customer Service Specialist at run efficient customer service and site operations focused on retention of families through engaging relationships to secure further lesson bookings and to attract new customers. Adherence to British Swim School policies and procedures ensures that families expectations are met and exceeded.
Knowledge, Skills, and Abilities
+ Enthusiastic, assertive personality with strong relationship and customer service skills.
+ Effectively communicate with customers and employees.
+ Disciplined to follow schedules and enforce safety procedures as well as follow policies, teaching methods, and procedures of British Swim School.
+ Able to multi-task in a changing environment with priorities in order.
Roles and Responsibilities
+ Reports to and communicates directly with Operations Manager or Franchise Business Owner.
+ Be present and correctly dressed in British Swim School uniform at least 30 minutes before the start of the first lesson of the day.
+ Create positive first impressions and facilitate appropriate orientation for new families.
+ Ensure proper set-up, maintenance and break down of on-site marketing and merchandising at poolside and throughout the property. Clear, clean and organize all appropriate collateral and materials at the end of every shift. Ensure merchandise is properly stocked, displayed properly, signed with pricing, sold/ordered to customers needs and input into POS (Jackrabbit) correctly.
+ Check students in for swim class and to ensure that children are placed with the proper instructor and communicated on the lesson board.
+ Facilitate move-ups correctly with photographs, and proper take-home materials, and celebrate birthdays and milestones appropriately both at the pool and through social media when possible.
+ Take and post photos and videos appropriately to social media in a personal manner and encourage families to follow, like, comment and share.
+ Manage class schedules, attendance, lesson board, and report attendance.
+ Ensures the Water Watchers program is deployed at all locations (contractually required at LA Fitness) and appropriate events.
+ Attend staff meetings and ongoing training/coaching as requested by the Operations Manager or Franchise Business Owner.
+ Answer all customer questions and concerns in a timely and professional manner and resolve complaints and issues.
+ Promote sales for new enrollments, twice-a-week classes, no-drops, and siblings.
+ Assist instructors from the pool deck when they request assistance.
+ Ensure that all areas of the pool deck are kept safe and clean and that all pool safety regulations, policies, and procedures are being followed at all times.
+ Document and report accidents and injuries to the supervisor as soon as possible.
+ Check all water quality, temperature, and chemical levels prior to the first scheduled class of the day and rechecked periodically.
+ Work a flexible schedule that may include holidays and weekends as required by business needs and as requested by management.
+ Work in an environment where noise levels are usually moderate to high.
+ Other responsibilities as assigned by the Operations Manager or Franchise Business Owner.
Qualifications
+ High School Diploma or equivalent.
COMPENSATION AND REWARDS
+ Competitive compensation
+ Structured, paid training including lifeguard certification
+ A position filled with purpose and fun
+ A dynamic and rewarding corporate culture that fits your personality
+ Opportunities for internal advancement
+ Flexible schedules - shifts are 4-5 hours; easy to schedule around school or other jobs.
+ You get your Birthday off paid.
Compensation: $18.00 - $20.00 per hour
Working at British Swim School is more than just a job; its a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. Its a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the Survival of the Littlest.
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
Email Alert for Customer Service Specialist jobs in San Ramon, CA, United States
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