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All-Ways Elevator
Brooklyn, NY, United States
Corporate Office5 Davids Drive Hauppauge, NY 11788 PH : 631-563-1240 FX : 631-563-1246 Branch Office62-26 Myrtle Avenue Glendale, NY 11385 PH: 718-628-1240 COMMERCIAL / RESIDENTIAL - INSTALLATIONS & SERVICE Commercial & Residential Elevator and Lift Services in the Long Island, NY & NJ Areas Home About All-Ways E
Job Source: All-Ways ElevatorMAXIMUS
Newark, NJ, United States
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health service
Job Source: MAXIMUSCity of New York
New York, NY, United States
Company Description Job Description Bureau Information Technology is seeking an individual to be responsible for the supervision and management of the service desk operation. Responsibilities include but are not limited to: -Oversee, plan, manage and coordinate complex information technology projects related to IT Operation and IT Service Desk f
Job Source: City of New YorkBentley Truck Services Inc.
, NY, United States
For over 30 years Bentley Truck Service has been a full-service commercial truck dealership offering commercial truck leasing, truck rentals, new and used truck sales, parts, and service. Bentley Truck Services is an authorized dealer for Isuzu Commercial Trucks, Hino Trucks, Mitsubishi Fuso, and Workhorse Trucks. We have locations in Northeast Phi
Job Source: Bentley Truck Services Inc.Ssgnetwork
Ridgefield Park, NJ, United States
Location Ridgefield Park, NJ Service Manager - MUST HAVE ELECTRICAL APPLIANCE EXPERIENCE About A leading global home appliances manufacturer of a range of products, including toaster ovens, microwave ovens, blenders, refrigerators, and more. For decades, we have been at the forefront of appliance invention, with more than 1,600 patents and product
Job Source: SsgnetworkTruGreen
united states
Founded in 1973, TruGreen is the nation's leading lawn care provider, providing lawn, tree and shrub and pest services focused on exceeding its customers needs. The company operates more than 290 locations across the United States and Canada, with more than 14,000 employees. TruGreen is the partner with the local, tailored solutions and science-dri
Job Source: TruGreenVariscale Services & Engineering, Inc.
Secaucus, NJ, United States
At Variscale Services & Engineering, Inc. (VSEI), we believe in the power of people, and we’ve built our business around the value of our team members. VSEI delivers world-class technology infrastructure solutions spanning public/hybrid cloud and on-premise environments. With unique engineering validation and global deployment capabilit
Job Source: Variscale Services & Engineering, Inc.FleetPride, Inc.
, NY, United States
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the over
Job Source: FleetPride, Inc., NY, United States
**Location:** Clifton Park, NY
**Type of Employment:** Full Time United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
**Purpose:**
**Performance Expectations:**
* Manage service repairs and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
* Ensures timely completion & invoicing of all service repair orders to maximize department profits and customer satisfaction
* Resolves elevated customer issues as needed with a high level of customer service; escalating if needed
* Participate in regular team meetings between department managers to identify and implement ways to foster teamwork between departments at their branch location
* Assists in the development and execution of effective Service Department policies and processes
* Creates annual branch Service Department forecast & goals, in alignment with financial & operational objectives
* Executes Service Departments strategic & marketing plans and regularly reviews progress to ensure achievement of goals
* Effectively communicates with the Corporate Service Manager, Branch Parts Manager and branch personnel
* Responsible for hiring, training and development of service personnel
* Completes performance reviews of service personnel and delivers appropriate corrective action and discipline as needed
* Ensures all department tools, equipment and vehicles are in good working order
* Identifies and develops new customer and business opportunities to achieve department growth
* Ensures a professional appearance of the facility, assets, personnel and surrounding property promoting a positive reputation in the community; identifies opportunities for improvements and makes requests to leadership as needed
* Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
* Ensures safety compliance within the Service Department
**Experience, Education, Skills, and Knowledge:**
* Bachelors degree preferred, or equivalent experience required
* 3 years of equipment industry or service experience
* Excellent customer service skills and follow through ability
* Familiar with the equipment industry, John Deere and competitive products
* General understanding of mechanical/technical terms, and knowledge of methods, materials, tools, and techniques used in the repair of customer and dealer owned equipment
* Ability to manage personnel and adhere to company policies and procedures
* Ability to use standard desktop load applications, email, internet functions and Service Advisor
* Ability to work varying shifts, weekends, and holidays or as needed for an on-call rotating basis
* Neat and clean personal appearance (in accordance with company policy)
* Ability to write and speak effectively to individuals and groups
* High level of attention to detail and accuracy of information
* Solid understanding of financial principles relative to Service Department operations and company business systems
* Ability to create, analyze and interpret internal reports and provide feedback with areas of improvement
* Exhibits necessary skills to effectively manage a fast-paced environment
* Exhibits strong desire to expand personal development
* Ability to work within and promote a strong team environment across all departments
* Exhibits a willingness to accept additional assignments
* Achieves and maintains forklift certification
* Ability to travel for customer service and training as needed
* Clean drivers record and valid drivers license
**Benefits:**
* Competitive Pay
* 401K with company match
* Health Insurance
* Paid Holiday and Paid Time Off
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Service Manager jobs in , NY, United States
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