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Global Channel Management
Chicago, IL, United States
About the job Help desk Support Helpdesk Support needs 3+ years experience Helpdesk Support requires: Hybrid Desktop support Helpdesk Technical support Onsite IT Helpdesk Support duties: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This inv
Job Source: Global Channel ManagementConnection
Chicago, IL, United States
Overview Connection Services has a fantastic opportunity for a IT Service Center Manager, working Remotely. Excellent opportunity to work for a top VAR offering excellent benefits including 3 weeks paid PTO, bonus, excellent benefits; opportunity for growth. *REMOTE* Working under minimal supervision of Director PMO, the Manager of Help Desk Serv
Job Source: ConnectionRoosevelt University
Chicago, IL, United States
A Help Desk Manager at Roosevelt University leads the IT Help Desk in reducing and resolving technical issues submitted to the Help Desk. The Help Desk Manager must have excellent verbal and written interpersonal and communication skills. The Help Desk manager provides leadership, support and advice with technical and software issues. The Help Desk
Job Source: Roosevelt UniversityMiddleground It
Chicago, IL, United States
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. W
Job Source: Middleground ItHeidrick & Struggles
Chicago, IL, United States
Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together ou
Job Source: Heidrick & StrugglesAqueity
Lombard, IL, United States
Aqueity is looking for a skilled IT Help Desk Support Analyst , who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming issues on the following technologies: workstations, printers, servers
Job Source: AqueityMiddleground It
Chicago, IL, United States
We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. W
Job Source: Middleground ItRKON inc
Chicago, IL, United States
Help Desk Analyst At RKON, we’re proud of the culture we’ve created—and the loyalty and dedication of our employees, many of whom have been with the company since our founding in 1998. Our culture is also challenging and fast-paced to keep up with the ever-evolving IT industry we serve. Crain’s Fast Fifty, CRN Fast Growth 150 and Inc. 5000 have re
Job Source: RKON incChicago, IL, United States
Manager, IT Infrastructure & Help Desk page is loaded Manager, IT Infrastructure & Help Desk Apply locations Chicago, IL time type Full time posted on Posted 2 Days Ago job requisition id JR0000026169 The Marmon Group LLC Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Marmon is now seeking an experienced IT Infrastructure Manager to oversee the design, implementation, and maintenance of our organization's IT infrastructure. The ideal candidate will be responsible for managing a team of IT professionals, including network administrators, system administrators, and desk-side support technicians. This role involves ensuring the availability and reliability of network, server, and storage systems, implementing security measures to protect company data, and providing technical support to end-users. What You'll Do :
Develop and implement IT infrastructure strategies and plans for cloud (Azure & AWS), SaaS applications, and network security
Manage, train, and optimize performance for Corporate team of desk-side support technicians and collaborate with the cybersecurity team
Oversee the installation, configuration, and maintenance of network, server, and storage systems
Monitor system performance and troubleshoot issues to ensure maximum uptime
Implement security measures and best practices to protect company data and infrastructure
Provide technical support to end-users, including troubleshooting software and hardware issues and resolving escalated tickets
Plan and execute infrastructure upgrades and migrations
Manage vendor relationships and negotiate contracts for hardware, software, and services
Develop and maintain documentation of IT systems and processes
Stay current with emerging technologies and industry best practices
#LI-Hybrid
What You'll Bring to the Role :
Bachelor's degree in Information Technology, Computer Science, or related field preferred
5-7 years of IT infrastructure and helpdesk experience
Proven experience in IT infrastructure management, including network, server, and storage systems
Demonstrated experience using Zendesk, ServiceNow, and similar service platforms
Strong knowledge of networking concepts, protocols, and security best practices
Experience with virtualization technologies such as VMware or Hyper-V
Excellent leadership, communication, and interpersonal skills
Ability to prioritize projects and allocate resources effectively
Relevant certifications such as Cisco Certified Network Professional (CCNP) or VMware Certified Professional (VCP) are a plus
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law .
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.
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Email Alert for Manager, IT Infrastructure & Help Desk jobs in Chicago, IL, United States
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