Web Coordinator
Houston, TX, United States
Job Details
Job Location
Esperson - Houston, TX
Position Type
Full Time
Education Level
High School
Salary Range
$18.27 - $19.23 Hourly
Job Category
Marketing
Description
Job Title: Web Coordinator
Department: Marketing
Reports to: Web Experience Director
Status: Regular, full-time, exempt from overtime
Summary:
Oversee the day-to-day management of the Houston Symphony website and its ticketing integration with Tessitura, including user-facing content, ecommerce, and back-end maintenance.
Essential Job Functions
With guidance from the Web Experience Director, manage, prioritize, and complete website updates based on cross-departmental projects, requests, and objectives with support from the Marketing Department
Oversee maintenance including liaising with outside web vendors and internal IT department to coordinate on and conduct regular back-end updates as well as troubleshoot any technical malfunctions
Collaborate with colleagues, predominantly Ticketing Database Manager, to ensure that website ecommerce reflects intended product descriptions, pricing, and purchase functionality
Work across departments to make website content updates including building out new pages and updating and ensuring accuracy on existing pages
Create and maintain landing pages used for campaigns
Collaborate with the Web Experience Director to optimize pages for mobile-first and multi-device accessibility.
Work with the Marketing Director and Web Experience Director to conduct A/B testing on webpages to test campaign performance and optimize web experience.
Monitor and administer web analytics dashboards, primarily GA4, Google Looker Studio, GTM while pointing out key areas of importance and proactively addressing needed improvements or investigating anomalies.
Collaborate with the artistic/operations department to manage the weekly livestream setup. Maintain livestream metrics for subscription concerts on an ongoing basis.
Crosstrain and backup marketing colleagues on email and social media marketing tasks as needed.
Work concert duty as required by the marketing and communications team (approximately once a month, involving evening/weekend hours)
Perform additional duties as required by the Houston Symphony Society
Qualifications
Qualifications: High School Diploma / GED
Minimum of 2 years' relevant experience
Software Required: CSM (WordPress Preferred)
HTML
GA4
Basic knowledge of hosting (WP Engine)
Desired: CSS
GTM, GSC
Adobe
Tessitura / TNEW
Experience working with Advanced Custom Fields (ACF) is a plus.
Demonstrates strong problem-solving skills.
Exceptional communication skills and strong attention to detail
Strong team player; comfortable working cross function
Data Driven
Passion for web, UX, ID and demand generation. Interest in or experience with music a plus