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Syntricate Technologies
Irving, TX, United States
Required Skills: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role • Hands-on experience with Windows/Linux/Mac OS environments • Active Directory Users/Computer Management Hardware and software troubleshooting on desktop/laptops with Windows and Mac OS PowerShell scripting Windows/MAC OS deployme
Job Source: Syntricate TechnologiesFluor
Irving, TX, United States
At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the creative solutions derived as a result of embracing diff
Job Source: FluorBuchanan Associates
Fort Worth, TX, United States
Mid-Level IT Desktop Support Technician Summary of Position: The Desktop Support Technician will support PC-based computers and related equipment for our customers. This role requires technical expertise, experience, documentation skills, and project coordination to install or repair hardware/software and resolve technical issues. This is a contrac
Job Source: Buchanan AssociatesServsys Corporation
Farmers Branch, TX, United States
Overview The Technician is the first point of contact for the business partners of ETP. The Technician answers incoming calls, processes emails and web tickets, and tracks all information in the ITSM tool. This includes software, hardware, network, telecommunication systems, and basic desktop support. In this role, our technicians are responsible f
Job Source: Servsys CorporationTEKsystems
Frisco, TX, United States
Description: In this role, the Information Specialist delivers a high level of proactive and operational support for a diverse technical environment at the FM Global Frisco, TX Campus. . • High level of knowledge in supporting a Windows based client computing environment • Ability to install and configure tablet, laptop, desktop and server compu
Job Source: TEKsystemsBiote
Irving, TX, United States
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health. We are seeking an experience
Job Source: BioteBuchanan Associates
Fort Worth, TX, United States
Job Title: Mid-Level IT Desktop Support Technician Summary of Position: The Desktop Support Technician will support PC-based computers and related equipment for our customers. This role requires technical expertise, experience, documentation skills, and project coordination to install or repair hardware/software and resolve technical issues. Essen
Job Source: Buchanan AssociatesApTask
Euless, TX, United States
About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions
Job Source: ApTaskGrapevine, TX, United States
Summary of Position:
The Desktop Support Technician is responsible for supporting PC based computers and related equipment for customers and for providing technical expertise, experience and documentation & project coordination as required to install or repair hardware/software and resolve technical problems.
Essential Duties and Responsibilities:
• Diagnose and repair hardware and software issues on client PC's and mobile devices using approved methods and processes.
• Install hardware and software for clients.
• Complete necessary internal and client related documentation as required on a daily basis.
• Install/configure/repair network and local printers.
• Train clients on basic computer knowledge.
• Communicate and interact with end users and internal staff to resolve IT related issues
• Interacts with a typically diverse internal and external customers and is required to interpret and communicate complex information
• Works well in a team environment and independently
• Accountable for ticket aging
• Positive and proactive attitude with customer's best interest in mind
Qualification / Requirements:
• Intermediate knowledge of PC desktop support.
• Intermediate knowledge of local and network printer support.
• Basic knowledge of Networking and Windows based servers.
• Customer service-related experience.
• Basic knowledge of ticket-based tracking system.
Additional Requirements:
• Excellent verbal and written communication skills.
• Ability to work with minimal supervision.
• Strong analytical and problem-solving skills
• Valid driver's license.
• Dependable transportation.
• Ability to work some nights and weekends and as required.
• Must be able to lift 50 pounds.
Education / Training / Experience:
Required:
• Minimum of 2-3 years of experience with Windows 10 and PC re-imaging.
• Minimum of 2-3 years of experience with PC and laptop hardware.
• Certification in A+
Preferred:
• ITILv3 certification
• Certification in Server + or Network+
• Certification in Microsoft MCP, MCSA, MCSE
• Certification in Dell Hardware
• Certification in HP Hardware
• Certification in IBM/Lenovo Hardware
• Associate Degree in Computer Science or equivalent
About Buchanan Technologies
Since Buchanan's inception over 30 years ago, we have operated on 5 core values - People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters. These values are represented across each facet of the company, from employee relations to client service delivery to corporate social responsibility initiatives and beyond.
Why Work at Buchanan?
At Buchanan Technologies, we offer a great employment experience with a fun but professional work environment, competitive salary, and various employee career advancement programs that add value to your skills and daily life. If you are excited about being part of an energetic team where your contributions are appreciated and hard work is recognized, Buchanan is the place for you.
Things We Are Passionate About
We are passionate about providing top-tier technology services to our customers and clients and fostering a culture of continuous learning for our employees. We are a people-centric company, focused on growth and diversity for our workforce. Come join us and let's build something amazing together.
Email Alert for Desktop Support jobs in Grapevine, TX, United States
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