Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Transdev
Lombard
Training Specialist About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Par
Job Source: TransdevXylem
Morton Grove
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and s
Job Source: XylemMisumi USA
Schaumburg, IL, United States
The Training Specialist, Customer Service, will be responsible for delivering company training programs and assisting in the professional development of the Customer Service staff with a focus on improving departmental performance and efficiency. Deliver customer service training programs, onboarding training and workshops to designated employees
Job Source: Misumi USAEaton Corporation
Glendale Heights
Eaton’s ES AMER ESS division is currently seeking a Power Systems Training Specialist. The expected annual salary range for this role is $91500.03 - $134200.04 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business c
Job Source: Eaton CorporationU.S. Army Reserve Command
Arlington Heights
Summary About the Position: This Military Technician position is with the United States Army Reserve Command. This position requires an active membership as a Soldier in the Army Reserve before a start date can be set. To learn more about minimum qualifications to join the Army Reserve, visit oarmy.com/reserve/jobs.html Responsibilities Provide adv
Job Source: U.S. Army Reserve CommandArrow Electronics
Downers Grove
**Position:** Customer Sales Specialist **Job Description:** Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers.
Job Source: Arrow ElectronicsKelly Services
Cary
**What’s next for you? This great job.** Finding a job that fits your lifestyle isn’t always easy. That’s where **Kelly** **®** **Professional & Industrial** comes in. We’re seeking **Customer Support Specialist** for a leading provider of reprocessing and remanufacturing services for medical devices in **Cary, IL** . This employer was recognized a
Job Source: Kelly ServicesThe Cary Company
Addison
What's the Gig? We're looking for someone who's passionate about people, thrives in a fast-paced environment, and wants to make a real impact on our customers' experiences. You'll be the go-to person for everything customer-related – from answering questions and processing orders to troubleshooting issues and building relationships. Think of yourse
Job Source: The Cary CompanySchaumburg
The Training Specialist, Customer Service, will be responsible for delivering company training programs and assisting in the professional development of the Customer Service staff with a focus on improving departmental performance and efficiency.
Deliver customer service training programs, onboarding training and workshops to designated employees covering job related topics, including but not limited to the use of computers and proprietary computer software, interpersonal and communication skills, quality & process issues, and product knowledge.
+ Guide both new and existing reps on providing professional and quality service to internal and external customers.
+ Conduct side-by-side coaching with individual team members and perform call/email quality monitoring to identify training needs and improvement opportunities.
+ Aid in the design and development of teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops.
+ Coordinate or perform administrative functions necessary to deliver and document training programs.
+ Collect feedback on sessions from attendees to use for future improvements to content and presentation.
+ Maintain detailed training records and report staff training progress
+ Partners with Customer Service Leadership to chart strategic future growth and training needs of the CS team.
+ Identify and implement tools, testing and processes to measure the effectiveness of training (ROI).
+ At the direction of CS and Training Leadership, assist with system testing and enhancements where appropriate.
+ Carry out responsibilities in accordance with the training department’s processes and procedures.
WHAT WE NEED FROM YOU
+ Bachelor’s Degree or equivalent work experience.
+ 2 years customer service experience.
+ Previous training experience a plus.
+ Excellent communication skills (verbal and written).
+ Ability to promote a positive work environment with open lines of communication and teamwork.
+ Advanced skill in MS Office (Excel, Access, PowerPoint and the others).
+ Ability to maintain strong attention to detail in high-pressure situations.
+ Ability to interpret technical data, processes, operating and procedure manuals.
+ Strong planning and organizational skills.
WHAT WE CAN OFFER YOU:
MISUMI will provide training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you!
MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop to meet customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. We also are committed to our employees and are excited to announce that we received Comparably's annual Best Team Leadership Teams award of 2022 in recognition of our employee centric culture, opportunities for growth and advancement, and outstanding leadership.
MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.
FOR CALIFORNIA RESIDENTS:
MISUMI USA, Inc. (“MISUMI”) complies with the California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at isumi-ec.com/careers/privacy/california-privacy-rights/. If you have any concerns, please send an email to [email protected].
Powered by JazzHR
Email Alert for Customer Service Training Specialist_ jobs in Schaumburg
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.