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Boston Properties
Boston, MA, United States
Primary Purpose of Position Serve as the primary administrative support lead for a dynamic and collaborative IT team. Directly manage the business processes for payables, procurement and budgeting/forecasting including account management. Lead process efficiencies in BXPs engagement with IT vendors and solution providers. Support processes and proj
Job Source: Boston PropertiesBoston Properties
Boston, MA, United States
Job Description Primary Purpose of Position Serve as the primary administrative support lead for a dynamic and collaborative IT team. Directly manage the business processes for payables, procurement and budgeting/forecasting including account management. Lead process efficiencies in BXP's engagement with IT vendors and solution providers. Support
Job Source: Boston PropertiesHigheredmilitary
Boston, MA, United States
**Customer Support Specialist** Boston, MA **Type:** Full-Time **Posted:** 08/09/2021 Harvard Business School 54910BR **Job Summary** The IT Support Services team at Harvard Business School provides outstanding desktop and audiovisual services to the HBS community. The team supports the School's mission by delivering premium
Job Source: HigheredmilitaryFoodbam
Waltham, MA, United States
The Buyers Edge Platform ** Providing a Platform for *Everyone*** Buyers Edge Platform has recognized the importance of diverse thought, experience, and dialogue to promote creativity and innovation in our work. This starts with our employees. We are committed to fair hiring practices, which includes structured hiring and interviews, resume anony
Job Source: FoodbamDispatch
Boston, MA, United States
Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you. Dispatch is in an exciting period of growth, as we recently announced a growth raise and acquisition of Youreka, the leading no-code mobile automation product built on the Salesforce platform. We are not just a software v
Job Source: DispatchLeanIX
Boston, MA, United States
SAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1300+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Boston office, who will help evaluat
Job Source: LeanIXLeanIX
Boston, MA, United States
LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Boston office, who will help evaluate and
Job Source: LeanIXPostman
Boston, MA, United States
Who Are We? Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create
Job Source: PostmanBoston, MA, United States
Job Description... Provide level 1 help desk customer support to assist licensees using BHPL eLicensing application to apply for / renew health profession licenses
Triage incoming issues to determine appropriate actions (immediate resolution, escalation, etc.)
Utilize internal ticketing system
Communicate, and enforce system standards as necessary
Simulate and troubleshoot user problems
Train other state staff in operation of the Help Desk as needed
Ensure Help Desk phone is not left unattended
Stay well informed of all changes in systems and procedures to be able to inform and train Local Program staff on the changes
Participate in daily team standup
Perform other duties related to HPL eLicensing helpdesk.
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Diversity, Equality, and Inclusivity This means a deep commitment to each other equally, in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation. LanceSoft is a certified Minority Business Enterprise (MBE).
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Email Alert for BUSINESS CUSTOMER SUPPORT SPECIALIST jobs in Boston, MA, United States
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