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ConAm Management Corporation
San Diego, CA, United States
Job Description Job Description Service Coordinator – Las Serenas | San Diego, CA WHO WE ARE: CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that employs
Job Source: ConAm Management CorporationCJ Charles Jewelers
La Jolla, CA, United States
CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finis
Job Source: CJ Charles JewelersPatterson Companies
San Diego, CA, United States
Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignm
Job Source: Patterson CompaniesConAm Management Corporation
San Diego
Job Description Job Description Service Coordinator – Las Serenas | San Diego, CA WHO WE ARE: CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that employs
Job Source: ConAm Management CorporationLiberty Military Housing
San Diego, CA, United States
Overview Liberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of pr
Job Source: Liberty Military HousingEveron
San Diego, CA, United States
Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep natio
Job Source: EveronPatterson Dental Supply, Inc.
San Diego, CA, United States
Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignm
Job Source: Patterson Dental Supply, Inc.CJ Charles Jewelers
San Diego, CA, United States
CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finis
Job Source: CJ Charles JewelersSan Diego
Job Description Job Description CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
A Service Coordinator duty is to provide excellent customer service following up on after sales service and follow the repair process from start to finish. They must work to ensure customer satisfaction. CJ Charles Jewelers Service Coordinators are asked to share the quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.
A Service Coordinator is required to have a strong understanding of Customer Services needs and customer priorities, excellent computer skills and strong attention to detail with the ability to handle multiple tasks simultaneously. A Service Coordinator needs to have the ability to establish and maintain effective relationships with customers and gain their trust and respect excellent interpersonal and communication skills are a must. At this time, we are not sponsoring work visas. Applicants must have valid work authorization for employment is the USA.
KEY RESPONSIBILITIES
Service Sales Achievement:
Consistently achieve and/or exceed the monthly service targets.
Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
Negotiate and handle objections with ease
Monitor Inventory levels of parts and maintain orders as needed
Client Relationship Management:
Cultivate new and existing client relationships through exceptional service, partnering with Management to develop a plan for their clients and prospects
Consistently and accurately capture client data for follow-up and relationship building effectively
Appropriately resolve client issues/concerns and escalate as needed to Management
Client networking events
Daily Operations:
Understand and comply with all security and operational policies and procedures of CJ Charles Jewelers
Assist with daily set-up and breakdown of the boutique
Daily status checks on open repair tickets and parts updating clients on any delays
Daily shipping and receiving of all Service Department related items
Required Experience:
2 to 5 years of previous experience in luxury retail, service or hospitality environment
General knowledge of jewelry & watches
Technical Skills:
Ability to work in a fast-paced retail store environment
Computer and internet Savvy
MS Office experience required
Personal Skills/Abilities:
Additional language skills are a plus
Excellent interpersonal and communication skills are required
Strong understanding of Customer Service needs
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
Being an Ambassador of CJ Charles Jewelers:
Uphold CJ Charles image by maintaining professional demeanor at all times
Self-Starter with Team-Player approach
Must be available to work retail hours including weekends/nights and to travel for trainings, client events, conferences
Service Coordinator jobs in San Diego
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