District Manager
San Diego, CA, United States
Come grow with us! We are Southern California's go-to fast casual restaurant / artisanal bakery for all things encased in crust. Locally owned our shops showcase the signature all butter crust by Executive Chef Gan Suebsarakham, with a rotating menu of sweet and savory pies made fresh daily. Open for breakfast, lunch and dinner, the menu features a variety of pies from pie slices to hand pies to classic meat & vegetarian pies. Pop Pie Co.’s menu is globally inspired, with influence from Australia, Europe and Asia finding its way into specialty pies. Each Pop Pie Co. location serves as a community hangout and a specialty coffee bar to help you wake up in the morning.
Leveraging our sister company, Pop Pie Co., Stella Jean’s Ice Cream was born of the same philosophy – great food, celebrated with valued friends and neighbors. We're a small batch ice cream shop utilizing real ingredients to produce the best ice cream we possibly can. We aim to continue our tradition as a business that believes in a strong sense of community that includes employees and patrons.
Reports To: This position will report directly to the CEO & Operations Team
Direct Reports: Store Managers.
Job Overview: The District Manager is responsible for all operations of the stores in their assigned area. This position works closely with the Operations Manager and Owner on maintaining high standards of food, service, health, safety, and culture. The role’s responsibilities will include some HR duties including recruiting, coaching, and training store teams. The District Manager ensures efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources. This position will also ensure that the company’s culture is being maintained by leading our store teams with our core values in mind.
Responsible For:
Coaching and communicating with the store teams when standards are not being met.
Coaching your store teams on our service model and ensuring every employee is elevating their performance to meet the company standards.
Working shifts alongside the team to develop and grow in-store leadership.
Recruiting and interviewing new team members and store leaders.
Conducting store audits to ensure adherence to health department guidelines, cleanliness standards, the use of organizational collateral, and other important in-store details.
Identifying operational and staffing opportunities in collaboration with Store Managers and Corporate Support Team.
Collaborating with the store leaders to train new team members.
Reviewing and/or creating schedules for the store teams.
Conducting semi-annual performance reviews for store leaders.
Ensuring team members are following all attendance, conduct, performance, and break policies.
Ensuring that company core values are being upheld.
Communicating with store leadership to address any issues about staff performance, health and safety, inventory, product standards, etc.
Forecasting labor budget, ordering pars, etc.
Ensuring product quality standards are maintained.
Ensuring all ordering for food, paper products, etc. is being placed properly and promptly.
Ensuring all ordering for food, paper products, etc. is being received and accounted for.
Communicating repairs and maintenance issues to the Corporate Support Team.
Support assigned stores with shift coverage when necessary (roughly 25% of the role will be on-the-floor shift coverage.)
Creating and maintaining and uplifting and positive company culture within the store teams.
Performing other job-related duties as assigned by your manager
Job Type: Full-time
Pay: From $80,000.00 per year
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Night shift
Weekends as needed
Education:
Associate (Preferred)
Experience:
Leadership: 4 years (Required)
Work Location: In person
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