Global Market Development Specialist, Latin America & Emerging Markets
Westchester, IL, United States
IAA, an RB Global, Inc. company, is seeking a Global Market Development Specialist, to support our Latin America & Emerging Markets. This role will ideally work in a hybrid capacity out of our Corporate Headquarters in Westchester, IL but are open to remote work.
The Market Specialist, will focus on managing the relationship of top assigned accounts and expanding business within an assigned territory by adding bidders and increasing revenue of these accounts. The Market Manager will need to travel to select countries at appropriate times to instruct, inform, participate in, and communicate with current and prospective customers at seminars, trade shows, and other industry events. This position reports to the Global Market Development Manager.
Key Responsibilities:
Build and maintain strong brand trust in designated markets to meet and exceed IAA’s buyer growth and retention goals
Perform data analysis to evaluate performance of assigned accounts and identify what countries and accounts should be focused on within assigned territory
Conduct contract reviews to ensure the assigned accounts are meeting contractual obligations
Provide insight to customers regarding market conditions and trends within the country to promote growth
Establish strategic relationships with buyers in new and existing markets and provide superior customer service
Collaborate closely with other members of the Marketplace Demand team
Set up regularly occurring check-ins and complete Quarterly Business Reviews with larger accounts to review performance and identify opportunities and strategies to strengthen engagement with IAA
Collaborate with Marketing to develop valuable and appealing content to be used in acquisition and engagement efforts
Plan, organize, and attend in-country seminars/trade shows/conferences/major events to build IAA brand awareness and attract new buyers
Create, translate and/or review content as needed for country-specific promotional literature, presentation material, and advertising campaigns
Use customer feedback and data to generate ideas for new features, products, and services
Competencies: 5 or more years of market development experience including commercial growth
Bi-lingual in Spanish required
Great oral and written communication skills
Data analysis and reporting
Proven experience in identifying leads and target audiences and developing campaigns to engage, educate and motivate
Exhibits great collaboration skills, with a willingness to work with cross-functional teams
Ability to quickly adapt to change and work on multiple deliverables autonomously
Capable of making decisions when customer problems and/or opportunities arise
Understands IAA’s Customer Care Values and practices them daily
Capable of meeting and/or exceeding growth and retention goals
Familiarity with Salesforce.com
Proficient in Microsoft suite of products
Supports a hybrid model of remote and in-office time
Willing to travel 30% for work purposes
Additional Information: Bachelor's degree in Business or related field
Ability to work independently
Experience in insurance or the Automotive Industry a plus!
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
About IAA, an RB Global, Inc. company:
IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)