Control Desk Coordinator (RN) Outpatient OR
Washington, DC, United States
General Summary of Position
Works with Surgeons, Anesthesiology, Nurses/Nurse Leaders, Business Manager, Scheduling Supervisor, and other ancillary departments and staff to plan, organize, direct, and control the daily activities involved in the effective and efficient management of the OR schedule while providing continuous and high-quality service for the perioperative patient. Ensures ORs have the necessary tools, equipment, and resources needed to successfully operate surgical procedures. Partner with Anesthesia Leader to accommodate emergency and stand-by cases. Responsible for Control Desk goals, objectives, policies and procedures, staffing, budgets, fiscal management, and quality improvement insuring compliance with all regulatory requirements.
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Primary Duties and Responsibilities
Manages the day-to-day operations of running the OR schedule as well as the activities of the weekday Control Desk staff, and evening, night, and weekend Supervisors. .
Collaborates with the Anesthesiology Medical Director and Anesthesiologist in charge to ensure that the schedule runs efficiently in accordance with policies and procedures.
Participates in the development of scheduling policies and procedures and schedule preparation; adheres to team limitations, case types, urgent/emergent demands, and case start times and length. Works with healthcare providers outside of the department to achieve optimal patient care across the continuum.
Monitors the allocation and utilization of personnel, based on continual changes in patient population/needs as it pertains to providing the best level of patient care while identifying savings opportunities.
Manages and controls expenditures within established budgets and works with the OR Business Manager and Scheduling Supervisors to proactively manage the OR schedule.
Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the department level.
Investigates and resolves patient/family/Surgeon concerns regarding patient care; and develops plans of action to improve programs where necessary.
Attends division meetings and participates on hospital committees and task force as requested.
Maintains knowledge of current trends and development in the field of nursing through reading the appropriate literature and attending related seminars, conferences, etc.
Promotes Pathway to Excellence standards through daily practice.
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Minimum Qualifications
Education Associate's degree in Nursing required
Bachelor's degree in Nursing preferred
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Experience 1-2 years operating room experience required
3-4 years progressive management experience preferred
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Licenses and Certifications RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required
BLS - Basic Life Support required
CNOR - Certified Operating Room Nurse preferred
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Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
\r \r Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
\r Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
\r Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
\r More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
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About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.