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Plant IT Site Manager

Charlotte, NC, United States

Are you inspired by “what’s next”? So are we.

When you join the Albemarle team, you contribute to a better tomorrow. You will play a role in powering many of the world’s largest and most critical industries, from energy and communications to transportation and electronics. We are putting innovation to work to improve people’s lives and we want YOU to be a part of it.

Job Description

Job Title: Plant Site IT Manager

Department: Information Technology

SUMMARY

At Albemarle, IT support for a manufacturing site follows industry standard ITIL support level hierarchy concepts. This is an on-site, “boots on the ground” level role that m anages and coordinates the complete range of IT services and IT service providers in the designated site(s). The set of IT services include devices, infrastructure, mobility, telecommunications, local infrastructure operations, data management, conferencing facilities, incident/request fulfillment management, and physical security to meet site’s business requirements. The IT Site Manager has thorough knowledge of hardware, software, data communications, IT change management practices, and end user support. The position requires significant experience in managing the delivery of technical services, project management experience in technical infrastructure areas, and coaching and people management of site IT technicians.

The role works closely with site plant operations, maintenance, health and safety and IT-OT support teams.

This position will initially work with project and support teams out of Charlotte to help with the design of the manufacturing site’s IT infrastructure. Upon construction, the position will be based out of and support the Albemarle Manufacturing Megaflex site in Richburg, SC.

Preferred candidates have experience in a manufacturing and/or chemical processing environment.

Position reports to the Regional GSS IT Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support site IT infrastructure, network (wired/wireless), servers, audio visual and end user compute needs

Primary contact with site business and manufacturing leadership to define and prioritize IT service requirements

Work with customers and vendors to deliver on special projects and meetings

Accountable for SLA/OLAs with Incident and Request Fulfillment

Manage timely and effective communications across business managers, IT Leadership, and service providers when service goes wrong

Follow project management methodology and manages local project resources to meet requirements, deadlines, and responds to unexpected events

Ensure that design and selection of new site specific solutions are in alignment with corporate IT strategies and policies.

Conduct architecture/security reviews through PMO processes.

Hire, train, and evaluate site IT technicians to deliver IT services effectively and efficiently

Understand and communicate IT strategy to IT team

Ensure adherence to established corporate strategies, standards and policies

Provide metrics tracking of operational performance and quality of services

Participate in troubleshooting, capacity planning and analysis, performance analysis, postmortem

Weekly verbal communications with IT leaders and service providers in region

Partner with Service Owners to enable continuous improvement of IT Services and Centers of Excellence

Knowledge, skill and experience requirements

Bachelor degree in computer science or related IT disciplines

Minimum of 5-10 years IT experience

Minimum 5 years managing professional resources and service providers

Strong, demonstrated project management skills

Good presentation and communication skills

Experience working with C-level executives

Ability to influence and sell ideas to business and IT leadership team

Must be able to learn quickly and adapt to changes in a fast-paced environment

Ability to manage multiple competing tasks/demands

Understanding of system security practices and responsibilities

Relevant IT certifications in networking, security, etc.

Choose to unlock your full POTENTIAL . Apply today.

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Plant IT Site Manager jobs in Charlotte, NC, United States

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