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IT Help Desk Technician I II

Dallas, TX, United States

We are a fast-paced, growing, IT consulting company / managed service provider looking for Help Desk Technicians . The perfect candidate will be able to integrate in to, and interact with a dynamic team, as well as effectively and courteously communicate with clients as well as other team members. Diligent documentation and organization skills are a must.

Job / Technical Requirements:

2+ Years Experience Required

Previous MSP Experience is a plus

Windows Desktop Operating Systems- 7, 8.1, 10 etc

Windows Server Operating Systems- Windows Server 2008r2, 2012, 2012r2, 2016, 2019, Active Directory, etc.

Excellent Problem Solving / Troubleshooting Skills

Microsoft Exchange 2010, 2013, 2016, 2019, Office 365

VMWare / Hyper-V Virtualization

Networking LAN/WAN concepts, structure and equipment

Remote Desktop / Terminal Server Experience

Server and Desktop Hardware Troubleshooting

Firewalls and Network Security

This is a salary position with excellent benefits. Salary is dependent on experience. If you are interested, please respond to this post with your resume and cover letter. This is a direct hire position, no recruiters please. We are an EOE employer.

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