Information Technology Project Manager

Washington, DC, United States

Summary

The Information Technology Project Manager position is located in the Department of Program Services (DPS), Case Management Systems Office (CMSO), Federal Judiciary Digital Services Division (FJDS). The CMSO develops and maintains case management and related systems for federal appellate, district, and bankruptcy court judges and staff, probation and pretrial services officers, federal defenders, and external stakeholders.

This job is open to

Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This vacancy announcement is open to the current employees of the Administrative Office of the U.S. Courts only. This position allows for recurring and situational telework but does not qualify for full-time or remote telework.

Duties

This position will report to the Chief of the Federal Judiciary Digital Services Division (FJDS), Case Management Systems Office (CMSO), Department of Program Services (DAS). The CMSO is seeking an exceptional leader to serve as Senior Product Portfolio Manager which is a key leadership role for providing oversight and is responsible for the successful delivery of all the modernization product development projects within CMSO. Oversight includes, monitoring the product development portfolio components (projects and its sub-projects) such as cost, quality, plans vs. actuals, end to end roadmap of product portfolio, risk, schedule, resource, budget, and the analysis and reporting of the objectives and key results (OKR) as well as the key performance indicators to track the return on investment and the effectiveness of the product developed.

The incumbent will create and manage systems for tracking projects and associated deliverables, collects data, analyzes results, and works closely with project team to manage various programmatic and project processes. The incumbent's scope of work involves all project management activities associated with the lifecycle of a project, including discovery, initiating, planning, executing, monitoring, controlling, and closing phases. This requires an understanding of government operations, technical systems, and waterfall and agile project management methodologies.

The incumbent will be responsible for communicating and collaborating with Executive Sponsors, Business Owners, Information Technology, Field Operations, and external vendors to facilitate and ensure successful implementations. The incumbent will closely partner with Information Technology and/or Program leaders to develop and oversee project costs, deliverables, timelines, and resources to ensure that they meet the budget, schedule, and quality requirements of the project. The incumbent will also provide leadership and oversight of resources assigned to coordinate implementations and to develop and maintain the project schedule. The ideal candidate must have solid leadership, facilitation, team building and change management skills to influence and guide cross-functional teams throughout all aspects of assigned projects.

The duties of this position include, but are not limited to:

Ensuring the successful implementation of strategies, responsibilities, services, product vision, and deliverables.

Establishing frameworks and standards (blueprint development) for portfolio and program management.

Analyzing requirements across interdependent projects to identify opportunities for synergies and cost savings.

Coordinating external vendors, personnel from multiple program areas, and information technology resources.

Creating a collaborative consultative work environment with matrix teams and workgroups cross departmentally and cross-functionally.

Establishing and monitoring project requirements, priorities, and deadlines from inception to completion.

Exploring and implementing a variety of best practices and standardized processes to ensure operational efficiency and scalability.

Facilitating the development and implementation of detailed reports to keep key stakeholders up to date on progress, issues, and outcomes.

Leading, managing, and facilitating concurrent projects, while remaining flexible with changing priorities, timeframes, and scope of services.

Managing and compiling financial metrics, objectives and key results (OKR), and key performance indicators (KPI) information.

Providing and maintaining a capacity planning and resource tracking service across the program and portfolio.

Establishing cross-program centers of excellence for architects, product owners, product managers, implementation team, and other teams that need to share information, best practices.

Providing project planning, milestone management, resource forecasting, financial management, vendor management, acquisition planning, risk management, issue management and change management across the project portfolio.

Developing budget formulation, budget execution, and improvement of the information technology/information management investment portfolio.

Collaborating with architecture team and senior management to assist in the development of product vision and strategy.

Creating short-term and long-term strategies and ensure product development and initiatives align to these strategies.

Researching, developing, and presenting feasibility studies and proposals on strategic initiatives.

Creating a collaborative partnership among CMSO leaders, DPS leaders, and portfolio stakeholders.

Developing, implementing, and monitoring contracts with vendors; and ensuring conformance to approved plans and contract specifications.

Reviewing change readiness assessments and make recommendations for organization change management actions to increase readiness and adoption of technologies deployed.

Requirements

Conditions of Employment

CONDITIONS OF EMPLOYMENT

All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.

Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.

All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.

New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.

All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.

You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.

If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate experience in ALL areas defined below:

Experience in IT Project Management, Business Analysis, and client leadership managing large, interdependent integration efforts, requiring proactive leadership and risk management;

Experience managing the complete lifecycle of a program with multiple project teams;

Experience establishing portfolio capabilities including data requirements, process and roles, systems, and governance; and

Knowledge of benefits and dependency mapping, risk management, financial management, vendor management, and contract management.

Education

This position does not require education to qualify.

Additional information

The AO is an Equal Opportunity Employer.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

For this job announcement the following documents and/or information are required:

Resume - Any written format you choose to describe your job-related qualifications.

Citizenship - Include country of citizenship on resume.

Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.

Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from

schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 07/05/2024 to receive consideration.

To begin, click

Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.

You will receive an email notification when your application has been received for the announcement.

To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12447718

Agency contact information

Nida Khan

Phone

202-502-3800

Email

[email protected]

Address

Department of Program Services

One Columbus Circle, NE

Washington, DC 20544

US

Next steps

After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity (EEO) Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Required Documents

For this job announcement the following documents and/or information are required:

Resume - Any written format you choose to describe your job-related qualifications.

Citizenship - Include country of citizenship on resume.

Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.

Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from

schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 07/05/2024 to receive consideration.

To begin, click

Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.

You will receive an email notification when your application has been received for the announcement.

To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12447718

Agency contact information

Nida Khan

Phone

202-502-3800

Email

[email protected]

Address

Department of Program Services

One Columbus Circle, NE

Washington, DC 20544

US

Next steps

After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity (EEO) Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

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