Lead Cloud Platform Engineer, Customer Technology

Atlanta, GA, United States

Experience mentoring and leading a team, including good interpersonal and team collaboration skills

Strong software development experience in Java, Go, Python, or other comparable languages

Proficiency with cloud-native microservices, API design and implementation patterns

Proficiency with AWS or cloud native infrastructure

Experience with source control systems like Git

Experience implementing application security, software design patterns, and the SDLC

Proven ability to positively influence the engineering culture and practices in a professional environment

Minimum Years of Experience

Bachelor's degree or equivalent experience

Responsibilities In this role you’ll serve as a leader, problem solver, mentor, and expert software engineer

Provide technical knowledge and leadership for our Engineering Leads in technologies like AWS, Kubernetes, security, and microservices

Develop and own shared components across our entire commerce platform, including core Java and Go libraries

Build software delivery capabilities that will allow continuous delivery with low friction and risk

Define and build solutions that are aligned with enterprise architecture principles

Collaborate heavily with Enterprise Architecture, CyberSecurity, Site Reliability Engineering, Digital Commerce Engineering Leads, and our Engineering Steering Group

Onboard and oversee contract engineers in partner-led engineering workstreams, contributing to solution design and reviews of deliverables

Contribute to Customer Technology engineering principles and standards

Identifying & propose emerging software engineering technologies, methodologies and/or approaches that will address gaps in our Customer Technology portfolio

Lead adoption of those technologies across the Customer Technology engineering teams

Optimize our systems for security, performance, and cost

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support

This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours

Qualifications Experience mentoring and leading a team, including good interpersonal and team collaboration skills

Strong software development experience in Java, Go, Python, or other comparable languages

Proficiency with cloud-native microservices, API design and implementation patterns

Proficiency with AWS or cloud native infrastructure

Experience with source control systems like Git

Experience implementing application security, software design patterns, and the SDLC

Proven ability to positively influence the engineering culture and practices in a professional environment

Minimum Years of Experience

Bachelor's degree or equivalent experience

Responsibilities In this role you’ll serve as a leader, problem solver, mentor, and expert software engineer

Provide technical knowledge and leadership for our Engineering Leads in technologies like AWS, Kubernetes, security, and microservices

Develop and own shared components across our entire commerce platform, including core Java and Go libraries

Build software delivery capabilities that will allow continuous delivery with low friction and risk

Define and build solutions that are aligned with enterprise architecture principles

Collaborate heavily with Enterprise Architecture, CyberSecurity, Site Reliability Engineering, Digital Commerce Engineering Leads, and our Engineering Steering Group

Onboard and oversee contract engineers in partner-led engineering workstreams, contributing to solution design and reviews of deliverables

Contribute to Customer Technology engineering principles and standards

Identifying & propose emerging software engineering technologies, methodologies and/or approaches that will address gaps in our Customer Technology portfolio

Lead adoption of those technologies across the Customer Technology engineering teams

Optimize our systems for security, performance, and cost

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support

This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours

Overview

Interested in building an internet-scale commerce platform that will support billions in annual sales while helping propel Chick-fil-A to be a global brand? We are looking for an experienced software engineer who enjoys solving a wide range of cross-cutting technology challenges and building platforms that can sustain tremendous growth from our business. In this role you’ll serve as a... leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained to the design, development, and delivery of a highly engineered and capable cloud commerce platform to run our revenue critical APIs. Our cloud platform provides microservices used by our Chick-fil-A Mobile application and Chick-fil-A.com digital experiences. These order channels have experienced tremendous growth in the last several years and now represent a significant portion of Chick-fil-A's overall sales. Come help us build a world class platform that powers the promise of our brand through digital channels.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Provide technical knowledge and leadership for our Engineering Leads in technologies like AWS, Kubernetes, security, and microservices

• Develop and own shared components across our entire commerce platform, including core Java and Go libraries

• Build software delivery capabilities that will allow continuous delivery with low friction and risk

• Define and build solutions that are aligned with enterprise architecture principles

• Collaborate heavily with Enterprise Architecture, CyberSecurity, Site Reliability Engineering, Digital Commerce Engineering Leads, and our Engineering Steering Group

• Onboard and oversee contract engineers in partner-led engineering workstreams, contributing to solution design and reviews of deliverables

• Contribute to Customer Technology engineering principles and standards

• Identifying & propose emerging software engineering technologies, methodologies and/or approaches that will address gaps in our Customer Technology portfolio

• Lead adoption of those technologies across the Customer Technology engineering teams

• Optimize our systems for security, performance, and cost

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is sharedamongst the team members to coverweekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.

Minimum Qualifications

• Experience mentoring and leading a team, including good interpersonal and team collaboration skills

• Strong software development experience in Java, Go, Python, or other comparable languages

• Proficiency with cloud-native microservices, API design and implementation patterns

• Proficiency with AWS or cloud native infrastructure

• Experience with source control systems like Git

• Experience implementing application security, software design patterns, and the SDLC

• Proven ability to positively influence the engineering culture and practices in a professional environment

Preferred Qualifications

• Experience working with software product development

• Experience building, monitoring, and supporting internet scale platforms for commerce applications

• Demonstrated passion for the Developer experience

• Deep understanding of AWS architecture

• Experience with Java Spring Boot applications

• Experience using, configuring and/or deploying Kubernetes

• Experience with Infrastructure As Code using Cloudformation or CDK

• Experience with Github Actions

• Experience with API management in a large scale, highly distributed environment

• AWS related certifications

Minimum Years of Experience

5

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelors Degree Company information

Atlanta-based Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,500 restaurants in 47 states, Washington, D.C., and Canada.A leader in customer service satisfaction, Chick-fil-A was named top fast food restaurant in Newsweek’s 2019 America’s Best Customer Service report and received several honors in QSR’s 2019 Reader’s Choice Awards, including “The Most Respected Quick-Service Brand” and “Best Brand for Overall Experience”. Additionally, Glassdoor named Chick-fil-A one of the top 100 best places to work in 2020. More information on Chick-fil-A is available at www.chick-fil-a.com.

Retail, Hospitality, Food and Beverage, Food Retail, Food Service, Restaurant, Quick Service Restaurants, Fast Food, Food and beverage, Fast food

Privately Held

Founded: 1946

Atlanta, GA

Company Specialties:

Customer Service, Hospitality, Restaurants, and Operations

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