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Lead Cloud Platform Engineer, Customer Technology

Atlanta, GA, United States

Overview

Interested in building an internet-scale commerce platform that will support billions in annual sales while helping propel Chick-fil-A to be a global brand? We are looking for an experienced software engineer who enjoys solving a wide range of cross-cutting technology challenges and building platforms that can sustain tremendous growth from our business. In this role you’ll serve as a leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained to the design, development, and delivery of a highly engineered and capable cloud commerce platform to run our revenue critical APIs. Our cloud platform provides microservices used by our Chick-fil-A Mobile application and Chick-fil-A.com digital experiences. These order channels have experienced tremendous growth in the last several years and now represent a significant portion of Chick-fil-A's overall sales. Come help us build a world class platform that powers the promise of our brand through digital channels.

Our Fle xible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Provide technical knowledge and leadership for our Engineering Leads in technologies like AWS, Kubernetes, security, and microservices

Develop and own shared components across our entire commerce platform, including core Java and Go libraries

Build software delivery capabilities that will allow continuous delivery with low friction and risk

Define and build solutions that are aligned with enterprise architecture principles

Collaborate heavily with Enterprise Architecture, CyberSecurity, Site Reliability Engineering, Digital Commerce Engineering Leads, and our Engineering Steering Group

Onboard and oversee contract engineers in partner-led engineering workstreams, contributing to solution design and reviews of deliverables

Contribute to Customer Technology engineering principles and standards

Identifying & propose emerging software engineering technologies, methodologies and/or approaches that will address gaps in our Customer Technology portfolio

Lead adoption of those technologies across the Customer Technology engineering teams

Optimize our systems for security, performance, and cost

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.

Minimum Qualifications

Experience mentoring and leading a team, including good interpersonal and team collaboration skills

Strong software development experience in Java, Go, Python, or other comparable languages

Proficiency with cloud-native microservices, API design and implementation patterns

Proficiency with AWS or cloud native infrastructure

Experience with source control systems like Git

Experience implementing application security, software design patterns, and the SDLC

Proven ability to positively influence the engineering culture and practices in a professional environment

Preferred Qualifications

Experience working with software product development

Experience building, monitoring, and supporting internet scale platforms for commerce applications

Demonstrated passion for the Developer experience

Deep understanding of AWS architecture

Experience with Java Spring Boot applications

Experience using, configuring and/or deploying Kubernetes

Experience with Infrastructure As Code using Cloudformation or CDK

Experience with Github Actions

Experience with API management in a large scale, highly distributed environment

AWS related certifications

Minimum Years of Experience

5

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Job FunctionInformation Technology

Position TypeExperienced Professionals

Requisition ID2023-16071

Posting Location : LocationUS-GA-Atlanta

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