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Customer Service Specialist

Foster City, CA, United States

Location: GILEAD SCIENCES HQ, FOSTER CITY - 21004039

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

What We Offer:

Full array of benefits including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k and more may be available*

Flexible and dynamic work environment

Competitive compensation

Access to ongoing training and development programs

Countless opportunities to grow within the company

Bonus Eligible: Varies by location

Meal Allowance: Varies by location

Uniform Provided: Varies by location

Public Transportation: Varies by location

Overall, Sodexo strives to offer comprehensive employee benefits packages and detailed descriptions of the roles candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit where you are applying. Eligibility criteria and/or certain employee benefits offered to our employees may vary by unit, including the cost of the benefits and their availability. Please ask your interviewer for additional location-specific information, such as your job duties and employee benefits offered at the unit, during the interview process.

What You’ll Do: As a Customer Service Specialist at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to customer service brings a smile and makes a meaningful impact on others. Join Sodexo and be part of something greater. You belong on a team where you can act with purpose and thrive in your own way.

The Customer Service Specialist may work in either a Food or Facilities operation. Their main function is to handle customer service interactions through either face-to-face, email or telephone communications. The Customer Support Specialist may also be required to record and document various client interactions for management follow-up. These responsibilities may differ among accounts, depending on business necessities and client requirements.

Full Job Description

Benefit Summaries

Employment Type: Full-time

Min/Max Pay: $25 per hour - $27 per hour

What You Bring:

Great communication skills

Strong teamwork and a positive attitude

Adaptability and willingness to learn

Passion for maintaining a healthy and safe environment

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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