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Account Manager

Waltham, MA, United States

Account managers serve as the link between their employer and the specific accounts (customers) they’ve been assigned to handle. They listen carefully to a client’s needs and figure out ways to achieve these objectives.

If a problem occurs, say a delivery mix-up or an ad that doesn’t quite meet client expectations, account managers work with the appropriate people within their company to resolve the situation. And whenever customers need questions answered, they know exactly who to contact for prompt, reliable answers.

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