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Tatte Bakery & Cafe
Brookline, MA, United States
The General Manager (GM) is the face of Tatte within our communities and to our guests. A GM is responsible for all facets of café operations dedicated to delivering a warm, authentic and inspiring environment for both guests and team members, to thoughtful leadership, and to overall restaurant performance. Our GMs will work side by side with the F
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The General Manager (GM) is the face of Tatte within our communities and to our guests. A GM is responsible for all facets of café operations dedicated to delivering a warm, authentic and inspiring environment for both guests and team members, to thoughtful leadership, and to overall restaurant performance. Our GMs will work side by side with the FOH team and in partnership with Chef and back-of-house team to drive total four walls quality, standards and performance. GMs are passionate about delivering on the smallest details to uphold and grow the Tatte brand. Successful GMs at Tatte are strong people developers, teachers and performance managers, have high personal standards, hold an owner operator mentality, and are warm and genuine.
Summaryof Responsibilities:
Demonstrates complete ownership of thebusiness including totalresponsibility for the four walls and P&L ownership
Modelsauthentic, warmguest experienceandisresponsible for instilling great service inteam
Ensures the café isoptimally staffedwithindividualsthat embodyTatte’s values
Demonstrates keenpeopleperformance management skillswiththeability toidentify talent anddevelop managers and hourlyteammembers
Displaysskill inleading and navigatinghardconversations
Continuously upholdsTattebrand andvisualstandards
Leadsteammembers througheffective and efficientoperational execution
EnsuresFood Safety in the café
Leads all café-levelchange managementactivitiesto ensure effective and accurate communication ofnewproduct, service and operational information thatis able tobe acted upon by theteam
Ensures food, labor andcontrollablecosts stay consistently within guardrails set by the company.
Other duties as assigned
Working Conditions / Essential Functions
Ability to work a flexible schedule based onbusiness needs (including days, evenings, weekends, holidays, and as emergencies arise)
Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, andread
Able to grasp, reach overhead, push, lift and carry up to50pounds
Position Requirements
Minimum 2 years’ experience working as a General Manager, preferably in a high-volume, full service and/or polished fast casual restaurant
Ability to work well under pressure in a fast paced, ever changing workenvironment
Excellent verbal and written communication skills
Highly organized with strong attention to detail
High integrity and professionalism
High School education orequivalent
Preferred Skills
Hospitality Education: B.S. in Hospitality Management and/or A.S. Hotel and Restaurant Management
Proficient in Microsoft Office including Word, Excel, Outlook
Previous experience working with UltiPro, Toast - POS System,CrunchTime/TeamworX
ServSafe, Allergen andChokeSaverCertifications
Our Benefits and Perks
Competitive pay(typically GM pay ranges from $70k-$85k, depending on experience)
Quarterly bonus program
Parking benefit when in position
Paid vacation and sick time
401(k) (with a vesting match)
Free EAP employee assistance programs
Flexible schedule with no late nights
Health, dental and visual insurance
Free meals and drinks
Exciting potential for growth
Please note that we hire managers for the greater Boston market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes.
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Email Alert for General Manager - Boston jobs in Boston, MA, United States
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