Systems Engineering

San Francisco, CA, United States

Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto "Building Success Together," Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today's world, with immersive and seamless experiences across digital and physical channels.

What You'll Do

Lead and managed a global team of system engineers, providing technical guidance, mentorship, and support to ensure the successful execution of projects and initiatives.

Develop and implement compute strategies for both production and non-production environments, including capacity planning, resource allocation, and auto-scaling mechanisms to ensure optimal performance and cost efficiency.

Drive DevOps practices within the organization by overseeing a team of Site Reliability Engineers (SREs) responsible for managing production deployments, ensuring continuous integration, delivery, and monitoring of applications.

Manage storage requirements for production and non-production environments, including capacity planning, data retention policies, and data protection strategies to meet business needs and compliance requirements.

Coordinate and oversee system upgrades and patches, ensuring minimal disruption to operations while keeping systems up-to-date with the latest security patches and enhancements.

Develop and implement load-balancing strategies and network traffic management techniques for applications to optimize performance, reliability, and scalability.

Maintain and administer a large number of Linux/UNIX servers, demonstrating a deep understanding of UNIX/Linux/Windows OS fundamentals and concepts, with a focus on Red Hat Linux.

Manage and optimize VMware-based virtualized environments at scale, leveraging expertise in OpenStack and Pivotal Cloud Foundry (PCF) to enhance flexibility, scalability, and resource utilization.

Collaborate with cross-functional teams to identify and address system-related issues, troubleshoot complex technical problems, and implement solutions to improve system reliability, performance, and security.

Stay abreast of industry trends, emerging technologies, and best practices in system engineering, continuously evaluating and recommending new tools, processes, and methodologies to enhance operational efficiency and effectiveness.

What You Know A minimum of 10-15 years infra infra-development experience

Experience in containerization using K8s

Scripting experience, specifically with Ruby/Perl and shell scripting language (shell, bash, etc) to automate existing workloads and routine system admin tasks. In-depth knowledge of TCP/IP, BIND, LDAP, and other core technologies such as Sendmail, NTP, TCP/IP, FCIP, iSCSI, SAN, NAS, etc.

Experience in resolving complex issues related to Break-fix performance tuning and deployments.

Ability to determine when a server is in a "distressed" state.

Strong understanding of network and server security.

Experience with other UNIX/Linux versions is a plus.

Experience with Chef / Puppet /CfEngine will be a big plus.

Highly skilled in Linux, Windows OS

Experience in a cloud environment, prefer Azure and/or OCI

Self-motivated team player who excels in a collaborative environment

Excellent problem-solving skills; meticulous & methodical

Ability to learn and apply new technologies quickly and self-directed

Proven ability to translate complex business requirements into simple software solutions

Thorough understanding of Object-Oriented principles (Analysis and Design)

Knowledge of messaging (e.g. MQ Series, JMS, etc.)

Experience with Web Services (REST, SOAP, XML-RPC, etc.)

Experience with relational databases and data access (JDBC/DAO/SQL) Oracle is strongly preferred.

Experience with NoSQL databases, HBase, and MongoDB strongly preferred

Experience with Kafka(good to have)

Experience with deploying to Cloud platforms

Education Bachelor's or master's degree in computer science, Data Science, Business, or a related field. An MBA is a plus.

Benefits In addition to competitive salaries and benefits packages, Nisum US offers its employees some unique and fun extras:

Professional Development - We offer in-house technical training and professional learning programs aimed at developing skills across a broad spectrum of topics such as technology, leadership, role-based training, and process expertise. We also offer an annual stipend for employees to attend external courses in order to maintain professional certifications

Health & Wellness Benefits - We believe that your health and welfare are important, and we strive to ensure that you have affordable options available to you, including some plans that are subsidized for employees and their families by up to 90%. We also have dental and vision plans in the US where Nisum pays 100% of premiums for employees

Volunteerism Pay - We believe in giving back and in the US, our employees are eligible for up to 40 hours of paid time off each year to volunteer towards the causes that they are most passionate about. This is in addition to personal PTO and paid holidays

Additional Benefits - We offer all the other important benefits to keep employees and their families healthy and financially secure, such as 401(k) retirement savings with a company match, pre-tax parking and transit programs, disability insurance, and Basic Life/AD&D, alongside exclusive employee discounts on a wide variety of products and services

Compensation Band $140- 142k per year

Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.

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