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The Michael's Companies
Memphis, TN, United States
customer experience manager page is loaded customer experience manager Apply locations Memphis-8035 Giacosa Place time type Part time posted on Posted 3 Days Ago job requisition id R00257949 Store - MPHS-BARTLETT/WOLFCHASE, TNDeliver a customer centric shopping experience by managing and delivering effective fr
Job Source: The Michael's CompaniesMichael's
Memphis, TN, United States
Store - MPHS-BARTLETT/WOLFCHASE, TNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to S
Job Source: Michael'sMichaels Stores
Memphis, TN, United States
Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsMemphis-8035 Giacosa Place time typePart time posted onPosted 2 Days Ago job requisition idR00129571 Store - MPHS-BARTLETT/WOLFCHASE, TN**We're here for the Makers! Come be a part of the team where innovation and teamwork
Job Source: Michaels StoresStrategic Data Systems
Millington, TN, United States
Customer Service Representative Millington, TN - NSA Mid-South Naval Base On-Site Position Compensation: $21.44/hr - $25.55/hr (Depending on Benefit Selection) 24/7/365 Flexibility Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a
Job Source: Strategic Data SystemsAdvance Financial
Millington, TN, United States
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service. What You'll Do Assist customers online, in person, and over the phone Welcome customers and work to provide the best customer experience possible Help customers with loans Work with team leads to meet and excee
Job Source: Advance FinancialFamily Dollar
Millington, TN, United States
Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, a
Job Source: Family DollarFamily Dollar
Southaven, MS, United States
Family Dollar - 980 CHURCH RD W [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and mer
Job Source: Family DollarDesoto Athletic Club
Southaven, MS, United States
DAC Fitness has a passion for providing a beautiful facility, great customer service, and an environment that focuses on what's most important, the PEOPLE This is way more than a job Each shift will consist of greeting members, giving air-high fives, smiling, laughing, answering phones, providing the best hospitality experience possible for our mem
Job Source: Desoto Athletic ClubCordova, TN, United States
Overview:
Comfort Dynamics is a people-first company in Memphis offering HVAC, Plumbing, and Electrical services. We are hiring a Customer Experience Representative to handle inbound/outbound phone calls as a part of our small, onsite call center at the Home Office. We are looking to add a member to our team who has excellent phone etiquette, a customer-focused mindset, and a smile that seeps through calls . Not only do we want to make a difference in the area, we want to show our customers that they made the right decision when calling us, and that starts with their first conversation, that first impression of Comfort Dynamics via our in-house call center. Our team is comprised of exceptional people who are passionate about their talents and abilities. We challenge our team members' intelligence and ingenuity and provide them with a sense of purpose and achievement.
What we offer:
Competitive Hourly Base $17-$22/hour
PTO and 8 Paid Holidays after 90 days
Full Suite of Health Benefits including but not limited to: health, dental, vision, HSA/FSA, short/long term disability, life insurance programs, pet insurance, identity theft protections.
401K Retirement Plan with company match up to 30% of your contribution
Tuition/Licensing Assistance and other professional development opportunities
Responsibilities:
What will I do?
Continuously learning what we offer and how to best assist our customers
Successfully handle high volume inbound customer service calls
Making/handling high volume of outbound customer service calls
Respond to and follow up on e-mail inquiries
Receive and record completed work orders from field technicians
Expedite unresolved customer grievances to designated departments for further investigation
Maintain accurate customer information and scheduled appointment details
Actively promote, talk about, and sell new or additional services or products when applicable
Qualifications:
What do I need?
2 years of excellent customer service experience required
A strong work ethic and customer service abilities are highly considered in lieu of experience
Must be able to work rotating evenings (until 7pm) and rotating weekends
Basic computer proficiency, particularly with Microsoft applications
Must be fluent in reading, writing and speaking English
Must be able to sit for prolonged periods of time
What else might help me succeed?
High School Diploma or GED preferred
Experience in a call center environment OR extensive work with inbound/outbound phone calls in another environment
Experience with Service Titan is helpful
Bilingual English/Spanish speaking is a plus
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
Email Alert for Customer Experience Representative jobs in Cordova, TN, United States
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