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Aramark Uniform
Los Angeles, CA, United States
** Customer Service Manager** **Job Category****:** Manager **Requisition Number****:** CUSTO018101 Showing 1 location **Job Details** **Description** Aramark Uniform Services (AUS) provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing t
Job Source: Aramark UniformGold's Gym
Glendale, CA, United States
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Why is it great to work here? Gold’s Gym Socal and its affiliated clubs are growing fast and looking for a Customer Service Manager to help our teams to provide world class service for our members by utilizing in-dep
Job Source: Gold's GymGold's Gym - SoCal
Glendale
Job Description Job Description Why is it great to work here? Golds Gym is growing fast and looking for a Customer Service Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. Well challenge your skills, talents and abilities and reward your every success. Her
Job Source: Gold's Gym - SoCalGold's Gym
Los Angeles, CA, United States
Why is it great to work here? Gold’s Gym is growing fast and looking for a Customer Service Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We’ll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits
Job Source: Gold's GymInterplace, Inc.
Torrance, CA, United States
1. Manage, oversee and supervise the business of Trans Loading Operation group 2. Create and maintain SOP and train employees. Develop standard problem solving procedure. 3. Arrange the shipments as requested by customers in the manner that contribute company’s sales, Profitability and maintain the quality of service. 4. Troubleshoot on customer’s
Job Source: Interplace, Inc.Prime Sports Nutrition
Los Angeles, CA, United States
Customer Service Manager The Service Manager is responsible for the overall daily operations of the shop, ensuring efficiency, and profitability. The Store Manager will have general functions including planning, organizing, leading, and controlling. This position requires a great amount of responsibility and interpersonal skills as they will be req
Job Source: Prime Sports NutritionBellisio Foods Inc.
Los Angeles, CA, United States
** Customer Service Manager** **Job Category****:** Sales **Requisition Number****:** CUSTO01497 Showing 1 location **Job Details** **Description** To qualify for the role, the ideal candidate will have proven experience working in a customer service position. In addition to being an excellent communicator (written and verbal
Job Source: Bellisio Foods Inc.GEODIS Group
Torrance, CA, United States
** Manager Customer Service** **Job Category****:** Operations **Requisition Number****:** MANAG023133 Showing 1 location **Job Details** **Description** The Customer Service Manager is responsible for managing the activities of the Customer Service team engaged in carrying out customer service activities. GEODIS is one of th
Job Source: GEODIS Group, CA, United States
** Customer Service Manager**
Customer Service El Segundo, California
**Description**
A cutting-edge marketing and consumer insights platform, Prodege (pro-d-ge) leverages its global audience of reward program members to power its business solutions. These innovative offerings enable leading brands and agencies to gather insights and market to their target audiences. Through deep consumer profiling, our partners can more effectively acquire new customers, boost engagement, increase revenue and drive brand loyalty and product adoption.
As an organization, we go the extra mile to Create Rewarding Moments every day for our partners, consumers, and team. Come join us today!
We are currently seeking a Customer Service Manager to lead our customer service team. We're looking for a Customer Service superstar that is flexible, adaptable and can think quickly on their feet.
Additionally, you will:
* Review and assess customer service communication internally and externally
* Develop and implement customer service policies and procedures
* Oversee customer service metrics and ensure goals are met daily
* Direct the daily operations of the customer service team
* Plan, prioritize and delegate work tasks to ensure proper functioning of the team
* Ensure the necessary resources and tools are available for quality customer service
* Review customer complaints with BBB/BCA
* Handle escalated customer service issues
* Review and update knowledge-base to represent current product information
* Monitor accuracy of reporting and analyzing metrics
* Identify and implement strategies to improve quality of service and productivity
* Coordinate and manage customer service projects and initiatives
* Evaluate staff performance and introduce training on an on-going basis
Skills and qualifications:
* 3+ years of relevant experience in Customer Service and supervisory experience
* In-depth knowledge of Customer Service principles and practices
* Proficiency in CRM systems (Zendesk, Salesforce, etc.)
* Proficiency in MS Office applications
* Strong organizational and time management skills
* Excellent communication skills both verbal and written
* Thorough data analysis skills with attention to detail
* Excellent presentation skills
While this is a hybrid role, the Customer Service team is expected to work in our El Segundo office twice a week. Apply Later **Share**
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Customer Service Manager jobs in , CA, United States
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