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MAXIMUS
Manchester, NH, United States
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health service
Job Source: MAXIMUSSimplyhealth
Andover, MA, United States
**Customer Service Advisor** Location: Andover Position: Customer Service Salary Details: 19,000 Advertising End Date: Not Specified * * Customer Service Advisor About The Role **We have vacancies available on a permanent and fixed term contract basis with our customer contact teams! If the below sounds like the role for you we'd love to hear from
Job Source: SimplyhealthStannah Group
Andover, MA, United States
** Customer Service Advisor (Purchasing) Andover (Anton Mill)** **Job reference:** 000516 **Location:** Andover (Anton Mill) **Closing date:** 17/08/2021 **Employment type:** Permanent **Division:** Stairlift and Platform Lift Operations **Hours per week:** 37 AddThis Sharing Buttons We are recruiting for a **Purchasing Coordinator** to join the su
Job Source: Stannah GroupStannah Stairlifts
Andover, MA, United States
**Job reference:** 000516 **Location:** Andover (Anton Mill) **Closing date:** 17/08/2021 **Employment type:** Permanent **Division:** Stairlift and Platform Lift Operations **Hours per week:** 37 AddThis Sharing Buttons Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and p
Job Source: Stannah StairliftsJaffarian Automotive Group
Haverhill, MA, United States
Jaffarian Toyota is seeking qualified SALES PROFESSIONALS TO JOIN OUR SERVICE MANAGMENT TRAINING PROGRAM. We are a fast paced, high energy team dedicated to delivering the best customer experience around. We are THE BEST and with some of the best pay plans in the industry WE’RE ALSO LOOKING FOR THE BEST !!! Jaffarian Toyota is New England's oldest
Job Source: Jaffarian Automotive GroupCommonwealthmotors
Lawrence, MA, United States
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners in the driveway to explaining the repair process, our Service Advisors are tru
Job Source: CommonwealthmotorsBest Buy
Burlington, MA, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Occasional Seasonal Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Gener
Job Source: Best BuyGreen Acres Group
Epping, NH, United States
**Customer Service Advisor, part time x 2 (Epping)** **Salary:** 21K to 22K pro-rata subject to experience **Hours per week:** 7.5hrs per week, over a flexible working contract (mainly Saturdays) **Job Type:** Permanent Part-time position **Location:** This role is based at GreenAcres Epping Forest, Kiln Road, North Weald, Epping, Essex CM16 6AD. *
Job Source: Green Acres GroupSalem, NH, United States
Job Description
Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties Responsibilities
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
Valid Driver's License.
One year of related experience in the automotive service environment.
One year of sales experience preferred.
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Strong verbal communication skills.
Strong customer service skills.
Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Email Alert for Customer Service Advisor jobs in Salem, NH, United States
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