Customer Service Advisor (Purchasing)
Andover, MA, United States
**Job reference:** 000516
**Location:** Andover (Anton Mill)
**Closing date:** 17/08/2021
**Employment type:** Permanent
**Division:** Stairlift and Platform Lift Operations
**Hours per week:** 37
AddThis Sharing Buttons Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts. The family is now in their fifth generation and play a hands-on role in running the business, ensuring the family ethos and values are maintained. * Liaise with suppliers to ensure on time, in-full deliveries and resolve problems.
* Fully support manufacturing in achievement of production targets.
* Supporting the Supplier Account Manager
* Deliver cost savings through negotiation with suppliers
* Work with Product Development and suppliers to deliver cost reduction
* Timely implementation of purchase orders.
* Manage up to 5 low risk suppliers
* Control approx. 1 million spend per annum
* Act as a point of contact between suppliers and internal customers
* Actively engages and supports continuous improvement activities
* Support the implementation of contractual agreements with suppliers
* Build relationships with existing suppliers and identify new suppliers
* Reconcile invoices and credit notes
* Support internal customers with product changes
* Collating financial accounts
* Ensuring the smooth introduction of change to current products.
* Develop a working knowledge of the technologies, processes and materials.
* Deliver cost savings through negotiation with suppliers.
* 25 days holiday + the option to purchase another 5 days + additional long service holiday
* Company Benefits Discount/ Rewards Scheme- including cinema discounts, discounted hotel and theme park stays and discounts off many high street shops.
* Quarterly Bonus (based on company profits)
* Contributory Pension (8% matched)
* Health Cash Plan covering routine treatment and prescriptions
* Cycle to Work Scheme
* Free onsite parking
* Employee Assistance Programme
* Onsite subsidised restaurant