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Customer Service Advisor (Purchasing)

Andover, MA, United States

**Job reference:** 000516

**Location:** Andover (Anton Mill)

**Closing date:** 17/08/2021

**Employment type:** Permanent

**Division:** Stairlift and Platform Lift Operations

**Hours per week:** 37

AddThis Sharing Buttons Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts. The family is now in their fifth generation and play a hands-on role in running the business, ensuring the family ethos and values are maintained. * Liaise with suppliers to ensure on time, in-full deliveries and resolve problems.

* Fully support manufacturing in achievement of production targets.

* Supporting the Supplier Account Manager

* Deliver cost savings through negotiation with suppliers

* Work with Product Development and suppliers to deliver cost reduction

* Timely implementation of purchase orders.

* Manage up to 5 low risk suppliers

* Control approx. 1 million spend per annum

* Act as a point of contact between suppliers and internal customers

* Actively engages and supports continuous improvement activities

* Support the implementation of contractual agreements with suppliers

* Build relationships with existing suppliers and identify new suppliers

* Reconcile invoices and credit notes

* Support internal customers with product changes

* Collating financial accounts

* Ensuring the smooth introduction of change to current products.

* Develop a working knowledge of the technologies, processes and materials.

* Deliver cost savings through negotiation with suppliers.

* 25 days holiday + the option to purchase another 5 days + additional long service holiday

* Company Benefits Discount/ Rewards Scheme- including cinema discounts, discounted hotel and theme park stays and discounts off many high street shops.

* Quarterly Bonus (based on company profits)

* Contributory Pension (8% matched)

* Health Cash Plan covering routine treatment and prescriptions

* Cycle to Work Scheme

* Free onsite parking

* Employee Assistance Programme

* Onsite subsidised restaurant

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