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Vista Community Clinic
La Habra, CA, United States
Overview Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic t
Job Source: Vista Community ClinicPhysical Rehabilitation Network
Mission Viejo, CA, United States
As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule app
Job Source: Physical Rehabilitation NetworkRadNet
Garden Grove, CA, United States
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you joi
Job Source: RadNetSpineZone
Santa Ana, CA, United States
Patient Service Representative - Part-time hours Summary: The Patient Service Representative performs a variety of business-related duties both clerical and administrative in nature. This position requires skills in planning, organizing and problem solving. The position requires oversight of front office tasks to include greeting and registering
Job Source: SpineZoneTenet Health Central Coast
Yorba Linda, CA, United States
Patient Service Representative - 2205006445 **Description** : **Yorba Linda Women's Health $3000 Sign On Bonus** **Summary** Medical office position responsible for front office processes in the physician practice **Responsibilities** * Collects co-pays and post charges. * Charge entry and patient balance processing. * Distributes information to pa
Job Source: Tenet Health Central CoastPhysical Rehabilitation Network
Newport Beach, CA, United States
As a Patient Service Representative at California Rehabilitation & Sports Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appoint
Job Source: Physical Rehabilitation NetworkAltaMed Health Services
Anaheim, CA, United States
Overview: The Patient Service Representative I is responsible for answering all incoming telephone calls for all the medical/dental offices. This position is primarily responsible for the scheduling, rescheduling and canceling of appointments. This positions responsibilities also include the screening and transferring of phone calls, answer patien
Job Source: AltaMed Health ServicesPhysical Rehabilitation Network
Yorba Linda, CA, United States
**Patient Service Representative** Yorba Linda Physical Therapy - Yorba Linda, CA Overview: We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service. **This position i
Job Source: Physical Rehabilitation NetworkIrvine, CA, United States
**Patient Service Representative**
Location Irvine, CA Category Corporate **Ref #:** 118937 Job Type Full-Time Irvine JOB DESCRIPTION **Company Overview:**
**Job Description:**
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This position is responsible for effectively responding inbound New and Current Patient calls for Smile Brands Inc.s affiliated offices and schedule first time and recall appointments. Representative s will schedule for the caller and their family by providing excellence in customer service. Responsibiliti es include but are not limited to responding to new and existing patient inquiries, handle patient concerns, reschedule requests, and daily administrative tasks for the Call Center management support team.
Starting base salary is $ 16.00 hourly plus an attractive monthly bonus program based on meeting performance targets. Monthly, base pay + bonus, agents average $3,000 - 3,500 and up, based on performance. Additionally, we offer a comprehensive benefits package for full-time positions, which includes: Medical, Dental, Vision, and Life Insurance, as well as a 401K. Smile Brands, Inc. and all relevant Affiliates are Equal Opportunity Employers.
Essential Duties and Responsibiliti es
* Respond to incoming calls efficiently and effectively with the highest level of quality service
* Handle inbound calls with the goal of increasing business through customer satisfaction, and customer retention
* Schedule for caller and family by providing excellence in customer service
* Answer general questions from patients with courtesy and patience
* Voicemail retrieval
* Confirm, cancel and reschedule appointments as necessary
* Follow up with patients on scheduled appointments
* Follow up on missed appointments
* Handle 50-70 inbound calls daily in a fast paced environment
* Accurate data entry, multitask and navigate several systems at the same time
* Proficient over-the-phone quality/custom er services
**Required Qualifications:**
Required Skills:
*High school diploma or GED
*Knowledge in Microsoft Word and Excel
*Computer literate and confident learning new software systems
*Ability to type 35 WPM
*Professional and confidential work ethic, strong attendance and positive attitude
Preferred Skills:
*At least two years' customer/sales experience working in a fast paced call center environment, preferably in the dental, medical or insurance industry
*Bilingual (English and Spanish)
DISCLAIMER: Please be aware of suspicious recruiting emails and text messages scams that attempt to collect your personal information. You will never be asked for your driver license or Social Security number during an online interview. Additionally, we do not attempt to collect money, gift cards or request you to purchase equipment on behalf of the company.
*DISCLAIMER: Please be aware of suspicious recruiting emails and text messages scams that attempt to collect your personal information. You will never be asked for your driver license or Social Security number during an online interview. Additionally, we do not attempt to collect money, gift cards or request you to purchase equipment on behalf of the company.*
Location Irvine, CA Category Corporate Posted Date 08/26/2021 Job Id 119177 Benefits Just as you look out for your patients, we want to look out for you too. We appreciate the hard work and dedication of all our employees and affiliated dentists for providing Smiles for Everyone! To welcome your efforts, we offer a full range of benefits.
Email Alert for Patient Service Representative jobs in Irvine, CA, United States
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