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AltaMed Health Services
Anaheim, CA, United States
Overview: The Patient Service Representative I is responsible for answering all incoming telephone calls for all the medical/dental offices. This position is primarily responsible for the scheduling, rescheduling and canceling of appointments. This positions responsibilities also include the screening and transferring of phone calls, answer patien
Job Source: AltaMed Health ServicesPhysical Rehabilitation Network
Yorba Linda, CA, United States
**Patient Service Representative** Yorba Linda Physical Therapy - Yorba Linda, CA Overview: We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service. **This position i
Job Source: Physical Rehabilitation NetworkPhysical Rehabilitation Network
Anaheim, CA, United States
** Patient Service Representative** ** California Rehabilitation & Sports Therapy - Anaheim, CA** **Tagged:** Medical Receptionist, Front Desk Receptionist, Receptionist, Patient Service Representative We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride i
Job Source: Physical Rehabilitation NetworkPacific Neuropsychiatric Specialists
Mission Viejo, CA, United States
Benefits: Dental insurance Health insurance Paid time off We are seeking a motivated and like-minded Patient Scheduler/Operator with a passion for providing top-of-the-line customer service and who has clear goals of working as a full treatment team member with other medical professionals and advancing within our culture in the fast-paced and e
Job Source: Pacific Neuropsychiatric SpecialistsRadNet
Santa Ana, CA, United States
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you joi
Job Source: RadNetRadNet
Irvine, CA, United States
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you joi
Job Source: RadNetPhysical Rehabilitation Network
Long Beach, CA, United States
As a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage pat
Job Source: Physical Rehabilitation NetworkSmile Brands Group Inc.
Irvine, CA, United States
**Patient Service Representative** Location Irvine, CA Category Corporate **Ref #:** 118937 Job Type Full-Time Irvine JOB DESCRIPTION **Company Overview:** **Job Description:** **** This position is responsible for effectively responding inbound New and Current Patient calls for Smile Brands Inc.s affiliated offices and schedule first time and reca
Job Source: Smile Brands Group Inc.Newport Beach, CA, United States
As a Patient Service Representative at California Rehabilitation & Sports Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.
Patient Interaction:
Greet and welcome patients with professionalism and warmth.
Schedule appointments and manage patient inquiries both in person and over the phone.
Collect and verify patient information, insurance details, and necessary documentation accurately.
Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.
Administrative Support: Maintain patient records and ensure all documentation is complete and accurate.
Assist in keeping front office area neat, tidy and organized
Coordinate with clinical staff to ensure a seamless patient experience.
Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
Communication and Coordination:
Liaise effectively between patients, clinical staff, and other departments within the facility.
Communicate clearly and professionally to address patient concerns or questions.
Miscellaneous Operations: Maintain a clean and organized reception area.
Assist in managing inventory and ordering office supplies as needed.
Participate in team meetings and contribute ideas for process improvement.
Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Dailyequipment cleaning, cleaning tables, laundry, stocking supplies
Physical Requirements: Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
Vision: Clear vision for reading and analyzing documents.
Communication: Ability to communicate effectively verbally and in writing.
Mobility: Occasional movement within the office environment.
Qualifications: High school diploma or equivalent; additional education in healthcare administration is a plus.
Proven experience in a customer service role; healthcare setting preferred.
Proficiency in using office software and scheduling systems.
Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
Attention to detail and accuracy in handling patient information and documentation.
Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
Email Alert for Patient Service Representative jobs in Newport Beach, CA, United States
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