ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Pear VC
San Francisco, CA, United States
Orby AI builds the next-generation Automation AI platform to automate repetitive processes. It provides a unique "observe, learn, and automate" end-to-end experience powered by an actions-based foundation model. Orby observes a user's activities, identifies repetitive work steps, and generates the suggestions that ultimately automate these tasks. M
Job Source: Pear VCPear VC
San Francisco, CA, United States
Orby AI builds the next-generation Automation AI platform to automate repetitive processes. It provides a unique "observe, learn, and automate" end-to-end experience powered by an actions-based foundation model. Orby observes a user's activities, identifies repetitive work steps, and generates the suggestions that ultimately automate these tasks. M
Job Source: Pear VCVooma
San Francisco, CA, United States
About The Role As the first Customer Success team member at Vooma, you’ll be working closely with the founders to ensure our customers are wildly successful. The Customer Success Lead will help craft our customer-success strategies & build out the department in an effort to deliver excellent customer experiences. You'll be the 'conductor' that coo
Job Source: VoomaUnlayer
San Francisco, CA, United States
[Full Time] Customer Success Lead at Unlayer (United States) | BEAMSTART Jobs Customer Success Lead Unlayer United States Date Posted 12 May, 2023 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 6+ years Remote Work Yes Stock Options No Vacancies 1 available About Unlayer Unlayer
Job Source: UnlayerPump
San Francisco, CA, United States
Pump.co is on the lookout for its first Customer Success Lead. Join us in making sure our customers are having the best experience. Your job is important in building strong connections and making Pump.co the go-to choice for businesses using the cloud. Responsibilities: Speak up for our customers inside Pump.co. Understand what they need and make
Job Source: PumpLiveRamp
San Francisco, CA, United States
LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveR
Job Source: LiveRampLingrove
San Rafael, CA, United States
Are you ready to make a lasting impact? At Lingrove, we're revolutionizing the built environment with our eco-friendly, high-performance interior products. We're pioneering next-generation plant-based composites, offering superior alternatives to plastics and wood. We are looking for a Customer Success Lead with estimating experience to facilitat
Job Source: LingroveSnappr
San Francisco, CA, United States
[Full Time] Customer Success Team Lead at Snappr (United States) | BEAMSTART Jobs Customer Success Team Lead Snappr United States Date Posted 31 Oct, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required No experience required Remote Work No Stock Options No Vacancies 1 available A
Job Source: SnapprSan Francisco, CA, United States
SaaSGrid is the first BI tool built specifically for SaaS companies. We integrate with CRMs, billing systems, general ledgers, and spreadsheets and calculate over 100 SaaS metrics, empowering companies to report their metrics with confidence. We help companies ditch complex spreadsheets, collaborate across teams, and make better decisions.
Backed by Craft Ventures, SaaSGrid is the go-to tool for scaling SaaS companies. We’re looking to hire a Customer Success Lead to help our customers thrive on SaaSGrid.
What you’ll do We are looking for a Customer Success Lead who can own the entire SaaSGrid customer journey. As our first CS hire you will start as a hands-on doer, while simultaneously building playbooks we can use as the team scales. The main areas you will focus on are:
Customer Onboarding. When customers get started on SaaSGrid, they need help integrating their systems (eg Salesforce, Stripe, Quickbooks) with SaaSGrid and interpreting their initial metrics. You will consult with customers on how to set-up their systems, help them configure SaaSGrid, and show them how to get the most out of the platform.
Customer Success. As our customers build their companies, they have ongoing questions about metrics, analyses, and integrations. You will work with them to understand SaaSGrid and utilize new features. Additionally, you will convey feedback to our engineering team to help us build new features.
Customer Commercials. Identify customers who are a good fit to be upsold and help run renewal conversations, in partnership with our sales team.
Who you are Customer obsessed . You love getting hands-on with customers and seeing them succeed. You can simultaneously manage customer relationships, be a strategic partner, and help drive product adoption.
Product oriented. You love to understand the details of software products, and are ready to learn SaaSGrid from the inside out and so you can help coach our customers. Prior experience with finance products or CRM integrated products is a plus.
A builder. SaaSGrid is an early-stage company, so you get the freedom to build and create. We hope this excites you as much as it does us.
A strong communicator and collaborator . You’ll need to work with our customers to make sure they are delighted with the product, and turn their feedback into detailed feedback for our engineering team.
5+ years of experience in a Customer Success or Onboarding role.
SaaSGrid has offices in San Francisco and New York. San Francisco is the preferred location for this role.
How to Apply Does this role sound like a good fit? Email us at [email protected].
#J-18808-Ljbffr
Customer Success Lead jobs in San Francisco, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.