Sr. Manager, Data Science & Analytics (Nordstrom Media Network)

Seattle, WA, United States

Job Description

Nordstrom is reinventing the retail industry through the power of data and artificial intelligence. The vision for Data Science & Analytics at Nordstrom is to be the best data-driven fashion retailer in the world, and we win by rigorous and thoughtful application data science to solve strategic business challenges. Nordstrom’s centralized Customer Analytics team focuses on supporting executive management with robust decision support data science. Here we build data science products and provide analytics consulting in support of strategic business decisions, including customer segmentation, marketing, company strategy, and digital experience. We work as the quantitative right-hand for the executive team with a passion for supporting data-driven decision making, a devotion to advanced techniques, along with a creative team spirit!

One area our team covers is Nordstrom’s retailer media network (“NMN”). We are seeking a Sr. Manager to join our team to support our strategic, best-in-class analytics program for reporting on and optimizing the success of the media network in terms of both brand partnerships and engaging customer audiences. This role requires leading (and growing!) a team of analysts and close collaboration with multiple marketing and product partners across the organization.

The ideal candidate is a self-starter and strong storyteller who is always looking for new opportunities to solve business problems with data-driven tools. The individual should be highly curious about the business, pursue actionable insights and able to present to, and effectively manage, stakeholder relationships. The role is responsible for the long-term vision for the team, building roadmaps, and to effectively tie short term work to a long-term vision. You’ll love working here if you’re passionate about growing a program and thrive off collaboration, as well as want to be at a company that encourages work-life balance and appreciates diversity in all its forms.

A day in the life…

Lead a talented team of data analysts, developing plans & roadmaps for analytics deliverables and guide team to execute successfully

Build trust with key stakeholders in communications to understand needs & requirements with confidence in delivery

Balance short and long-term projects with quick turn ad-hoc requests

Ensure that analysis and data come to life in clear, meaningful, storytelling fashion to audiences with mixed levels of technical expertise

Maintain strong partnerships with marketing, product, engineering and other cross-functional support teams to deliver on holistic NMN vision & strategy

Manage informative, easy to share, documentation of workstreams and plans

Partner with leaders on broader analytics team for bi-directional knowledge sharing and builds on each other’s work

Stay informed on current market trends for digital marketing and retailer media networks and contribute to education for the broader team

Support career wellbeing and growth for direct reports

You own this if you have…

8+ years’ experience in marketing and customer data science & analytics, preferably in retail/e-commerce industry

3+ years of experience leading/mentoring a team or junior peers

4+ years or strong working knowledge of SQL/BigQuery and working with digital data and big data solutions (e.g., Teradata, GCP)

3+ years of working experience with platforms like Google Analytics, Liveramp, Safe Haven, CDPs

Graphics/visualization software (e.g. Shiny, Tableau) knowledge

Soft skills:

Curious, flexible mindset

Storyteller focused on actionability

Strong problem solving and communication skills

Energized by collaboration

Effective bi-directional management

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California & Washington: $162,000-$297,000 annually, Colorado: $162,000-$252,500 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

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