Enterprise Development and Communications - Learning Specialist

Sacramento, CA, United States

Enterprise Development and Communications - Learning Specialist Sacramento, CA, USA Req #5296

Thursday, May 23, 2024

TITLE: LEARNING SPECIALIST

STATUS: EXEMPT

REPORTS TO: MANAGER - LEARNING OPERATIONS

DEPARTMENT: ENTERPRISE DEVELOPMENT AND COMMUNICATIONS

JOB CODE: 11554

PAY RANGE: $66,560.00 - $75,000.00 ANNUALLY

GENERAL DESCRIPTION:

The Learning Specialist I is responsible for delivering engaging learning experiences for employees, aligning with organizational goals, and fostering a culture of continuous learning.

TASKS, DUTIES, FUNCTIONS:

Conduct interactive and engaging learning sessions for diverse audiences using a variety of instructional techniques.

Foster a positive, supportive, and inclusive learning environment that encourages active participation and collaboration.

Deliver content aligned with organizational learning objectives and industry best practices.

Utilize a mix of instructional methods, including presentations, group activities, case studies, and discussions.

Implement strategies to ensure the application and transfer of learned skills and knowledge to the workplace, including post-training activities and assessments.

Collaborate with subject matter experts and instructional designers to review and adapt training materials, ensuring they are engaging and relevant.

Adapt and customize learning content to meet the unique needs of different learner groups.

Adapt facilitation style and content delivery based on the needs and preferences of diverse learner groups.

Leverage technology to enhance learning experiences, including virtual platforms, the Learning Management System, multimedia, and other interactive tools.

Ensure seamless integration of digital resources into the learning process.

Administer assessments to measure learning outcomes and provide constructive feedback to participants.

Implement evaluation tools and gather feedback to continuously improve learning programs.

Promote a culture of continuous learning by inspiring employees to take ownership of their development and seek opportunities for growth.

Participate in collaborative efforts to enhance the overall learning and development strategy.

Maintain accurate records of participant attendance, performance, and feedback.

Contribute to the development and improvement of training materials based on participant interactions.

Other duties as assigned.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:

Strong written and verbal skills and the ability to present information positively, professionally, logically, and concisely.

The ability to facilitate effective training sessions and create job aids and complementary documents to engage, educate, coach, and motivate participants by example in all training activities.

The ability to multi-task effectively and to work productively with short timelines.

Strong team skills and the ability to work constructively and collaboratively with management, peers, and other departments.

Ability to communicate with a wide variety of technical and non-technical audiences, internally and externally, through both written and verbal communication in technical and business terms as needed.

Must possess sufficient manual dexterity to skillfully operate a personal computer and other standard office equipment, such as multi-purpose copier and telephone.

Ability to work closely with peers and build strong partnerships with key stakeholders.

Make sound decisions in the absence of detailed instructions.

Must have the ability to work on own initiative.

Must be able to work under tight deadlines.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

INTERNAL: All Employees

EXTERNAL: Training Associations, community organizations and vendors.

QUALIFICATIONS:

EDUCATION: Minimum of a two-year college degree or completion of specialized certification or licensing. Additional experience in lieu of a degree may be considered.

EXPERIENCE: One to three years of similar or related experience. Financial industry experience is preferred. One to two years’ experience conducting training sessions, delivering training, facilitating on-boarding new employees, developing job aids, peer coaching, mentoring, or a combination of these experiences. Experience working with subject matter experts and instructional designers.

KNOWLEDGE / SKILLS:

Ability to conduct interactive and engaging learning sessions using a variety of instructional techniques.

Skilled in fostering a positive and inclusive learning environment that encourages active participation and collaboration.

Effective delivery of content aligned with organizational learning objectives and industry best practices.

Competency in utilizing diverse instructional methods, including presentations, group activities, case studies, and discussions.

Ability to conduct post-training activities and assessments.

Collaborative mindset to work with subject matter experts and instructional designers to review and adapt training materials.

Ability to adapt and customize learning content to meet the unique needs of different learner groups.

Flexibility in adapting facilitation style and content delivery based on the needs and preferences of diverse learners.

Proficiency in leveraging technology to enhance learning experiences, including virtual platforms, Learning Management Systems, multimedia, and other interactive tools.

Ensure seamless integration of digital resources into the learning process.

Skill in administering assessments to measure learning outcomes.

Ability to provide constructive feedback to participants and support their development.

Demonstrated commitment to personal and professional development in the field of learning and development.

Implementation of evaluation tools and gathering feedback to continuously improve learning programs.

Analytical skills to assess the effectiveness of learning initiatives and make data-driven improvements.

Ability to inspire employees and promote a culture of continuous learning.

Encourage individuals to take ownership of their development and seek opportunities for growth.

Strong organizational skills to maintain accurate records of participant attendance, performance, and feedback.

Contribution to the development and improvement of training materials based on participant interactions.

Ability to adapt content for different audiences and learning needs.

PHYSICAL REQUIREMENTS:

Combined sitting, standing, and moving throughout the day performing work-related functions.

Vision in the normal range to accomplish tasks.

Hearing within the normal range required. A device to enhance hearing will be provided if needed.

Frequent travel may be required.

LICENSES / CERTIFICATIONS:

A valid California Driver’s License is required.

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