IT Cloud Engineer
Houston
Job Description Job Description IT Cloud Engineer
Office Status: Hybrid
Office Location: Houston, TX
About the Role: Responsible for supporting the IT Cloud Services and the delivery to end users. This role will manage and perform tasks and assist with projects in Azure, Citrix Cloud Services, Application Services, and some touchpoints or integrations to other Cloud providers and any servers maintained at physical sites.
Job Description:
Assist with monitoring, control, and support of cloud services and systems ensuring systems, methodologies, backups, and procedures are followed as needed or documented.
Manage day to day activities of Cloud services particularly any maintenance to systems, checking daily backups, health/status/storage alerts, virtual servers, software upgrades, patch management, and routine system configuration.
Assist the Manager, CSP, and IT teams to identify, diagnose and resolve all Cloud/On Premise server incidents and problems.
Assist in the technical planning and delivery of global Cloud Services solutions projects, providing technical direction and guidance to internal and external teams.
Assist in design and development of Cloud Services Infrastructure and documentation while ensuring that security standards, practices, and policies are incorporated into all Cloud Services Infrastructure.
May be required to work varying schedules to reflect and support global business needs.
20% travel may be required. Occasional domestic/global travel required supporting corporate offices.
Create or update runbooks with Manager/CSP for all servers and sub-systems where necessary.