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State of Illinois
Chicago, IL, United States
Position Title: Computer Support Technician (Information Services Specialist I, Opt. C) - UMP Agency: Department of Innovation and Technology Posting Date: 6/27/2024Closing Date: 7/11/2024Salary: $5,423 - $7,721 per month. Effective 7/1/2024Job Type: SalariedCounty: CookNumber of Vacancies: 3Plan/BU: RC063 This position is a union position; ther
Job Source: State of IllinoisIllinois Department of Innovation & Technology
Chicago, IL, United States
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12009540 30% Under immediate supervision, serves as a Customer Support Technician in the End User Computing section for the Department of Innovation & Technology (DoIT): Assists in providing professional suppor
Job Source: Illinois Department of Innovation & TechnologyState of Illinois
Chicago, IL, United States
Position Title: Computer Support Technician (Information Services Specialist I, Opt. C) - UMP Agency : Department of Innovation and Technology Posting Date: 6/27/2024 Closing Date: 7/11/2024 Salary: $5,423 - $7,721 per month. Effective 7/1/2024 Job Type: Salaried County: Cook Number of Vacancies: 3 Plan/BU: RC063 This position is a un
Job Source: State of IllinoisGraycor Inc.
, IL, United States
>> Information Technology Support Specialist / Analyst Information Technology Support Specialist / Analyst Summary Title:Information Technology Support Specialist / AnalystID:1661Graycor Company:Graycor ServicesLocation:Oakbrook Terrace, ILJob Function:Information TechnologyDescription This position will provide excellent IT customer service and su
Job Source: Graycor Inc.Beacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job
Job Source: Beacon HillBeacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job D
Job Source: Beacon HillShawnee Community College
, IL, United States
Job Title: Network Support Specialist Reports To: Director of IT FLSA Status: Exempt Computer **SUMMARY** Installs, configures, and troubleshoots local area computer networks and associated assemblies by performing the following duties. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. * Performs analys
Job Source: Shawnee Community CollegeWhite & Case LLP
Chicago, IL, United States
Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more than 40 locations, working
Job Source: White & Case LLPChicago, IL, United States
Job Description Job Description Job Description
Do you enjoy tinkering with computers or often help friends and family with tech issues? Are you looking to start a career in IT and gain real-world experience?
Protek-IT is seeking a Junior / Entry-level IT Support Specialist eager to learn and passionate about technology. You'll receive training from experienced professionals to become self-sufficient and gain extensive IT expertise.
Position Summary:
As a Junior IT Support Specialist, you will provide Level I Technical Support for clients, assist with on-site deployments, and create technical documentation. While on-site, you'll need to troubleshoot and resolve technical issues efficiently all while keeping a friendly attitude and providing top-notch customer service. Critical thinking, clear communication, and the ability to work independently are key.
What we’re looking for:
Excellent customer service experience both on the phone and in-person
Any IT-related certification (e.g., Google IT Support, A+, Network+, MS-900) is preferred
Strong skills in setting up and troubleshooting PCs and Macs
Proven basic networking and general troubleshooting skills
A valid driver's license with the ability to travel to client locations using the provided company car
A passion for technology and helping others
Dependability in managing tasks and meeting deadlines
Friendly and approachable, with great communication skills to build strong relationships with clients and team members
Your day-to-day as a Junior IT Support Specialist:
Resolve a variety of Level I technical issues, escalating tickets when necessary
Explain technical terms to clients in a simple, understandable way
Create technical documentation to facilitate faster ticket resolution
Conduct on-site appointments for device deployments and troubleshooting in the Chicagoland area while delivering great customer service with a friendly attitude
Responsibilities and Duties:
Assist team with on-site deployments and hands-on device pre-configuration
Remotely assist clients with level I technical issues, including:
Resetting/unlocking email and domain passwords
On- and offboarding user accounts
Installing and troubleshooting network printers and scanners
Deploying and troubleshooting Windows and macOS systems
Configuring client-specific applications (e.g., Outlook)
Configuring and troubleshooting VPN connections
Preparing PCs or Macs for on-site deployment
Create technical documentation to streamline and speed up ticket resolution
Our Core Services:
· Computer/server monitoring and maintenance
· Antivirus and cloud/on-premises backup
· Remote Help Desk support
· On-demand on-site services (computer setup/troubleshooting, LAN/WLAN troubleshooting, wiring)
· IT projects (office network build- up/troubleshooting, M365 migration/security, Azure Virtual Desktop/Cloud Services)
· 3CX VoIP and MS Teams Business Voice setup/support
Benefits and Perks
· Starting Salary: $20-25/hr. - commensurate with your experience and skills
· 100% Paid BCBS Healthcare after 30 days
· 401k with a 3% company match after the 1st year
· Unlimited PTO, based on job performance and client service coverage
· 100% Certification Reimbursement
· Weekly office lunch, and a supportive and collaborative team
Company Description Protek-IT is an MSP specializing in fast and personable IT support for small businesses and non-profits in the Chicagoland area. Our team of 11 provides ongoing and on-demand IT services for over 100 SMBs (5-50 users). Our clients typically operate from 8 am to 5 pm in industries such as manufacturing, law, real estate, property management, and professional services. Company Description Protek-IT is an MSP specializing in fast and personable IT support for small businesses and non-profits in the Chicagoland area. Our team of 11 provides ongoing and on-demand IT services for over 100 SMBs (5-50 users). Our clients typically operate from 8 am to 5 pm in industries such as manufacturing, law, real estate, property management, and professional services.
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Email Alert for Junior IT Support Specialist jobs in Chicago, IL, United States
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