Sales Account Manager
San Diego, CA, United States
Job Responsibilities:
Regional sales operation:
- Manage forecasts, quotations, PO’s, backlogs, account receivables, logistics, external/internal reports for continuously smooth operation.
- Prepare external/internal meetings and presentations, contract negotiations and agreement drafts, SWOT and competitors analysis, etc.
- Work independently and with Field Application Engineering team to manage projects and address all field issues.
Customer management:
- Build personal, customer relations and intimacy based on mutual trust and respect.
- Frequently communicate with both direct (fabs) and indirect (fabless) customers to address their needs, expectations, roadmaps, etc.
- Work to uncover what our customer’s value. Establish and deliver that value and make sure Soitec gets paid for that value.
- Learn our customer’s business, and their technical position today and where they want to be tomorrow. Make sure we are able to deliver the right product, at the right time.
- Work closely with our customer’s customers to influence and ‘design-in’ our products to maximize our market-share opportunities.
HQ interactions:
- Frequently communicate and collaborate with all HQ units including Customer Support, Planning, BU’s, Business Development, Quality, Product, R&D, Legal, Supply Chain, etc.
- Work collaboratively with the business units to prepare and deliver Soitec value messaging targeted specifically for each customer and what they value
- Formulate a single pages strategy together with the BU and execute flawlessly
- Hold the BUs accountable to the single page strategy
- Communicate with the BU teams real time. Assure they understand what our customer’s value.
Business development:
- Work independently and collaborate with Corporate BD to grow new business, applications, and customers.
- Focus on fabless and ecosystem
Miller Heiman methodologies:
- Fully apply strategic and conceptual selling methodologies to entire sales process
- Specifically work to uncover the customer’s decision maker analysis. There are 6-10 different buying influences involved in any decision .Assure we are covering each buying influence by building excellent personal relationships
- Develop a primary and secondary coach for every business opportunity
- Develop and validate a scorecard from the customer’s perspective. Understand top parameter care-abouts, quantify success. Be honest with ourselves and know our strengths (leverage them) and our weaknesses (red flags) and work to mitigate/eliminate them.
Requirements:
>2 years experience in semiconductor industry with at least one of the major US customers
General semiconductor materials, applications, industry, and global ecosystems
Local and international business/sales practices
Knowledge of our top customer’s technical processes, and business focus.
Excellent business acumen
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