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Receptionist

Houston, TX, United States

JOB DESCRIPTION

Eastern Metal Supply, Inc

Purpose of Position: Under general supervision, operate a telephone console to service incoming calls and provide general information to callers.

Duties and Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title:

Operate multi-line switchboard in order to transfer and answer incoming calls.

Answer and direct phone calls in a polite and friendly manner

Determine intent of caller and make appropriate connection.

Sort and distribute incoming mail.

Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.

Collect cash payments from will- call customers and give correct change if due.

Verify and post payments to appropriate account; issue receipts; log payments; file paperwork; fill out credit card authorization forms; scan copies to appropriate departments.

Train new receptionist in performance of job duties

Other duties may be assigned to meet business needs.

Qualifications: High School diploma or equivalent

Ability to calculate numbers, correct entries, and post to records.

Professional customer service techniques

Strong verbal and written communication skills

Punctual with strong attendance history

Must be able to work in a busy environment.

Benefits for working at EMS: Competitive salary

Medical, Dental, and Vision Insurance

Company paid life insurance, AD&D, and Long-Term Disability Insurance

Flexible Spending Account

401K with company matching.

Tuition Assistance

Employee Referral Bonus

M-F Schedules

Closed 7 Major Holidays

13 PTO Days and 1 Floating Holiday

$1,000 Referral Bonus Program

Paid Weekly

Company discount programs

We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.

WE ARE A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER

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