Receptionist
Houston, TX, United States
JOB DESCRIPTION
Eastern Metal Supply, Inc
Purpose of Position: Under general supervision, operate a telephone console to service incoming calls and provide general information to callers.
Duties and Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title:
Operate multi-line switchboard in order to transfer and answer incoming calls.
Answer and direct phone calls in a polite and friendly manner
Determine intent of caller and make appropriate connection.
Sort and distribute incoming mail.
Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.
Collect cash payments from will- call customers and give correct change if due.
Verify and post payments to appropriate account; issue receipts; log payments; file paperwork; fill out credit card authorization forms; scan copies to appropriate departments.
Train new receptionist in performance of job duties
Other duties may be assigned to meet business needs.
Qualifications: High School diploma or equivalent
Ability to calculate numbers, correct entries, and post to records.
Professional customer service techniques
Strong verbal and written communication skills
Punctual with strong attendance history
Must be able to work in a busy environment.
Benefits for working at EMS: Competitive salary
Medical, Dental, and Vision Insurance
Company paid life insurance, AD&D, and Long-Term Disability Insurance
Flexible Spending Account
401K with company matching.
Tuition Assistance
Employee Referral Bonus
M-F Schedules
Closed 7 Major Holidays
13 PTO Days and 1 Floating Holiday
$1,000 Referral Bonus Program
Paid Weekly
Company discount programs
We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.
WE ARE A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER