Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Burroughs
Dallas, TX, United States
Description Customer Success Manager Position Summary The Customer Success Manager (CSM) works with existing customers to ensure customers realize value from their maintenance and support services and/or subscriptions. They are responsible for the post-sale lifecycle of the customer from onboarding to renewal of the contract and/or subscription.
Job Source: BurroughsTipalti
Plano, TX, United States
Tipalti is transforming finance and helping the hottest companies grow and scale their global operations — world-changing businesses such as Amazon Twitch, Twitter, and Roblox. We’re also growing through a sustainable business model and looking to remove days of finance work every week so business leaders can focus on building a future-proofed, bes
Job Source: TipaltiFiberLight, LLC
Plano, TX, United States
Position Overview The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight’ s customers, and internal sales team members. The specialist is responsible for the pre- and post-sale process which includes teaming
Job Source: FiberLight, LLCAppFolio, Inc.
Dallas, TX, United States
Description Hi, We’re AppFolio We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion
Job Source: AppFolio, Inc.JobTread Software
Dallas, TX, United States
JobTread Customer Success Manager (Full time/ On Location in Dallas, Texas) JobTread is actively seeking passionate individuals to join our expanding Customer Success Team in the role of Customer Success Manager. We are in search of candidates who possess previous work experience or expertise in the construction industry and/or construction manag
Job Source: JobTread SoftwareTake Command
Dallas, TX, United States
About Take Command Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right sup
Job Source: Take CommandOpenGov
Plano, TX, United States
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive! Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dol
Job Source: OpenGovChartbeat
Irving, TX, United States
Tubular and Lineup have partnered with Chartbeat to help you grow reach and revenue for your content. Chartbeat's (www.chartbeat.com) mission is to help content creators around the world better connect with their audiences. In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Sy
Job Source: ChartbeatDallas, TX, United States
Be an AI Champion: Client Success Manager, AI Products, Dallas, TX, Remote or Hybrid
Are you passionate about the potential of AI to revolutionize industries? Do you thrive on building strong relationships and driving success for others? If so, then this is the perfect opportunity for you!
Were searching for a top-tier Client Success Manager to join our clients growing team and have a high impact at this small company. In this role, youll become a trusted advisor to clients, guiding them in leveraging the power of an industry-leading AI Product to achieve their business objectives. Youll need to possess a blend of technical expertise and exceptional communication skills, allowing you to understand the products intricacies and translate that knowledge into actionable strategies for clients. This is a unique chance to be at the forefront of AI innovation, continuously learning and growing alongside a talented team in a collaborative and supportive environment.
Why should you apply here?
The companys co-founders have built successful startups
Well-funded growing startup with Fortune 500 companies for clients
Ground-floor opportunity with a company with solid growth potential and scaling up
Products focused on AI/ML, Computer Vision, and IoT Sensor technology
Disruptive AI Tech! A recent technological advancement trains AI models faster: one week compared to 4-6 months
Join a successful team with people who enjoy working together and celebrating wins
Ownership through stock equity
Innovative team in a virtual-first workplace with remote and flexible arrangements
Cutting-edge developments deploying Artificial Intelligence for the physical world
Work alongside a team of creative problem solvers who are passionate about learning and helping customers bring new and innovative solutions to life
Work on challenging and impactful projects that make a real difference
What will you be doing?
Finalize customer technical solution signoff with the Solutions Architect team and lead creation and execution of a project plan for successful deployment of the proposed solution to meet client needs
Always check services to make sure providing the best quality
Be the voice of the customers and make sure their needs are heard
Step in as the go-to person for any support, billing, or other issues
Develop well-documented processes to streamline operations and elevate the experience for both team and customers
Help identify new features that clients need and ensure any new features or bug fixes meet standards
Develop a Digital Twin of the customers physical operation within the AI framework
Establish connectivity between cloud infrastructure, video, and other sensor data
Deploy edge hardware as necessary
Build and train initial customer Machine Learning and AI models
Establish customer success metrics for ongoing measurement and management of service delivery
Compile detailed customer-run books to mitigate support issues proactively
Report and analyze customer analytics processed by the AI product
What are the minimum qualifications?
Candidates must have a strong understanding of technical project management methodologies for software development and delivery
5+ years of technical project management experience
3+ years in enterprise software deployment and production management
Proficiency in metrics collection and analysis
Understanding of HTML error messaging, batch scripts, basic programming knowledge, and experience with identity authentication solutions are valuable
Experience with machine learning and AI solutions
Background in data analytics, statistics, networking, video streaming, image file formats, network and data security, and cloud administration is preferred
Excellent communication skills
What will make my rsum stand out?
Certified in project management
Java programming skills
Location: Remote, Headquarters in the DFW area
Citizenship: Must be a U.S. Citizen
Salary: 140k - 160k
Benefits:
Stock Options
100% employer-paid medical coverage for employees and dependents
Flexible PTO policy
Comprehensive benefits including dental, vision, 401k, and disability
Virtual-first workplace with remote and flexible arrangements
Commitment to a positive culture with scheduled events throughout the year
Email Alert for Customer Success Manager jobs in Dallas, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.