ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
MongoDB
Dallas, TX, United States
The worldwide data management software market is massive (According to IDC, the data management software market is forecast to be $94 billion in 2023 growing to approximately $153 billion in 2027, representing a 13% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people us
Job Source: MongoDBBurroughs, Inc.
Dallas, TX, United States
Description Customer Success Manager Position Summary The Customer Success Manager (CSM) works with existing customers to ensure customers realize value from their maintenance and support services and/or subscriptions. They are responsible for the post-sale lifecycle of the customer from onboarding to renewal of the contract and/or subscription.
Job Source: Burroughs, Inc.PathSpot
Plano, TX, United States
The food industry has struggled to affordably & effectively root out foodborne illness. PathSpot was created with public health and food safety in mind. Our products detect foodborne illnesses contaminants in real time across the world, improving both customer and employee health within leading enterprise brands. Our team values customer-centric t
Job Source: PathSpotEllie Diagnostics
Richardson, TX, United States
Ellie Diagnostics is an innovative veterinary diagnostics company based in Dallas, TX. Ellie is a company with a strategy to create industry disruption by modernizing veterinary diagnostics. We launched in 2019 and have become one of the fastest growing veterinary labs in the country since then. Ellie provides full-service reference laboratory solu
Job Source: Ellie DiagnosticsTake Command
Dallas, TX, United States
About Take Command Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right sup
Job Source: Take CommandAppFolio, Inc.
Dallas, TX, United States
Description Hi, We’re AppFolio We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion
Job Source: AppFolio, Inc.Chartbeat
Dallas, TX, United States
Tubular and Lineup have partnered with Chartbeat to help you grow reach and revenue for your content. Chartbeat’s (www.chartbeat.com ) mission is to help content creators around the world better connect with their audiences. In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Sys
Job Source: ChartbeatKeepit
Dallas, TX, United States
How would you foster strong and trustworthy relationships with our valued customers to drive sustained growth? Keepit is looking for a Customer Success Manager to join our Customer Success team in Dallas, US. We are growing fast as a company, and we are set on using our momentum to bring our SaaS cloud-based backup services to a global audience. We
Job Source: KeepitDallas, TX, United States
JobTread Customer Success Manager (Full time/ On Location in Dallas, Texas)
JobTread is actively seeking passionate individuals to join our expanding Customer Success Team in the role of Customer Success Manager. We are in search of candidates who possess previous work experience or expertise in the construction industry and/or construction management software. As a Customer Success Manager, you will play a crucial role in fostering a constructive and supportive connection with our ever-growing client base.
Strong Customer Success Managers demonstrate high technical aptitude, are friendly and approachable, and show a willingness to go above and beyond to meet customer needs. Through excellent verbal and written communication skills, this position will focus on retaining customers and ensuring their satisfaction with the JobTread software. This position offers a unique opportunity to join a rapidly growing company in an entrepreneurial, team-based environment.
Responsibilities
Manage a portfolio of 500+ unique customers
Become a JobTread product expert and quickly learn ongoing product updates
Conduct online product trainings via Zoom
Perform ongoing assessment & outreach to ensure customer success
Provide consultative feedback to improve customer workflows
Contribute to product knowledge base & video library
Record and manage all customer activities in Salesforce
Work closely with the Development Team to identify and communicate product issues and development requests
Ideal Candidates
Bachelors Degree or equivalent experience preferred
1-2+ years of customer success or account management experience at a SaaS or software company preferred
Prior work experience or knowledge of the construction industry or construction management software is a MUST
Experience with productivity tools like Salesforce, Slack, etc also a plus
Ambitious, resourceful, adaptable, entrepreneurial spirit, and creative problem solver
Strong attention to detail, positive attitude, and a clear communicator
Thrive in a dynamic, collaborative environment with a passion for achieving results
You see problems coming and get in front of them; you follow up and get things done
Organized, thorough, efficient, and complete tasks appropriately in a timely manner
Ability to manage multiple projects simultaneously
Great with first impressions and can engage a range of customers from individual business owners to C-level executives and everything in between
Can be flexible with after-hours work on occasion for specific customer needs
Perks
Join a small, growing team as an early team member.
Upward career mobility at a high-growth startup.
Make an impact and advance your career development.
Opportunity to become an innovator and solve real-world problems for construction.
Creative and entrepreneurial working environment
Work every day with successful, smart, and highly motivated people.
Electronic standing/sitting desks with top-of-the-line secondary monitors.
Weekly Team Lunch, Happy Hours, and other team events.
Casual dress code.
Flexible schedule.
Benefits
Dental, health, and vision insurance
Paid training
Travel reimbursement
Vacation and other Paid Time Off
About JobTread
JobTread provides end-to-end construction management software that helps construction businesses manage all of their processes, from pre-construction through to project completion.
Our full suite of features includes everything construction businesses need to manage their jobs, team members, documents, photos, customers, vendors, and sub-contractors all in one place. And our budget-first approach creates financial transparency at every stage of a project. Get organized, complete your projects on time, and increase your profits with JobTread.
JobTreads mission is to leverage technology to create more profitable construction companies. Come be a part of the fun and challenging environment at our headquarters conveniently located in Dallas, TX right off Interstate 635 & Coit Rd.
#J-18808-Ljbffr
Customer Success Manager jobs in Dallas, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.