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Customer Service Representative

Tempe, AZ, United States

WHY ACB?

Our people are our greatest asset

Work from Home 2 days per week after 90 days of in office training

Opportunities for advancement

Monday - Friday work schedule

Benefits include medical, dental, vision, life insurance, 401(k), paid vacation and sick time

In business since 1917, we have many team members at all levels with 10, 20 and 30+ year's tenure at ACB

Position Summary

Our customer service/data entry team members are responsible for providing outstanding customer service to clients and customers via telephone and email; and processing claims by comparing them to client requirements. We ensure compliance with client program specifications to some of the largest companies in the US.

Responsibilities Research and resolve client inquiries and communications to ensure clients receive timely, efficient and accurate service

Data entry and auditing advertising or Incentive claims

Answer incoming calls and emails

Qualifications Basic knowledge of Microsoft Office products: Outlook, Word and Excel

Data Entry Experience preferred but not required

High School Diploma or equivalent certificate

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