Customer Service Representative
Tempe, AZ, United States
WHY ACB?
Our people are our greatest asset
Work from Home 2 days per week after 90 days of in office training
Opportunities for advancement
Monday - Friday work schedule
Benefits include medical, dental, vision, life insurance, 401(k), paid vacation and sick time
In business since 1917, we have many team members at all levels with 10, 20 and 30+ year's tenure at ACB
Position Summary
Our customer service/data entry team members are responsible for providing outstanding customer service to clients and customers via telephone and email; and processing claims by comparing them to client requirements. We ensure compliance with client program specifications to some of the largest companies in the US.
Responsibilities Research and resolve client inquiries and communications to ensure clients receive timely, efficient and accurate service
Data entry and auditing advertising or Incentive claims
Answer incoming calls and emails
Qualifications Basic knowledge of Microsoft Office products: Outlook, Word and Excel
Data Entry Experience preferred but not required
High School Diploma or equivalent certificate