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Aimbridge Hospitality
Grapevine
Job Summary Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions. The incumbent may also perform light selling duties to small gro
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Job Source: Andretti Indoor Karting & GamesAimbridge Hospitality
Arlington, TX, United States
Job Summary The Sales and Reservations Coordinator works closely with Sales & Marketing Accounting Conference Services and Group Meeting Planners to ensure excellent customer service and the highest level of accuracy in bookings is always provided. Responsibilities QUALIFICATIONS: High School graduate or G.E.D. equivalent. Six months reservati
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Job Source: PenskeArlington
Job Summary
The Sales and Reservations Coordinator works closely with Sales & Marketing Accounting Conference Services and Group Meeting Planners to ensure excellent customer service and the highest level of accuracy in bookings is always provided.
Responsibilities
QUALIFICATIONS:
+ High School graduate or G.E.D. equivalent.
+ Six months reservations experience in the hospitality industry
+ Knowledge of Outlook MS Word and Excel required.
+ Experience with Group Sales computer systems including Delphi and SMS
+ Occasional evening and weekend work to meet deadlines.
+ Capable of using multiple systems at the same time
+ Self-starter results-oriented team player and demonstrates a high-level attention to detail
+ Flexibility and adaptability to a dynamic evolving environment
JOB RESPONSIBILITIES:
+ Keep updated files on all upcoming groups upon receipt of turnover.
+ Ensure accuracy between the Delphi and SMS systems (room blocks rates cutoff dates).
+ Detail each Group profile and/or reservation with Group specific information (rate rate code deposits location requests package inclusions contract concessions etc).
+ Build rates and inclusive packages specific to each Group (create routing profiles deposit policies cancellation policies etc.).
+ Process travel agent commissions.
+ Act as liaison between group and central reservations.
+ Input group rooming list and facilitate all rooming list changes and billing changes upon receipt from conference service coordinator assigned to the group.
+ Manually assign specific accommodations based upon feature and/or location requests.
+ Provide reservation and pick up reports upon request.
+ Cross reference Group resumes with system information and ensure accuracy.
+ Attend all Pre-Planning and/or Pre-Conference Meetings with clients and Conference
+ Services Coordinator (Via phone if not available to attend in person).
+ Review no shows from previous night and make corrections as needed.
+ Assist accounting in verifying and correcting group guest’s folios.
+ Ensure all group functions and audits are completed in an accurate and timely fashion.
+ Communicate effectively communicate with Call Center Manager Business Analyst Sales
+ Manager and Conference Services Coordinator and group meeting planner.
+ Performs other duties as assigned by hotel/department leadership.
Property Details
Featuring free WiFi and an outdoor swimming pool, Hilton Arlington offers accommodations in Arlington, 0.7 mi from Six Flags Over Texas. AT&T Stadium is 1.9 mi from the property.
All rooms include a fridge, coffee maker and a flat-screen TV with cable channels. Certain units have a seating area with a sofa. The rooms feature a private bathroom fitted with free toiletries and a hairdryer.
A buffet breakfast is served every morning. The on-site restaurant, R Bar & Grill, offers various drinks and dishes of Texas region cuisine. Room services is available upon request.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offeringDaily Pay! Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Apply for this position (cims.com/jobs/336582/sales-and-reservations-coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008)
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyHilton Arlington (TX)
Posted Date1 week ago(6/25/2024 2:30 PM)
ID2024-336582
LocationUS-TX-Arlington
CategorySales & Marketing
TypeRegular
StatusFull-Time
Email Alert for Sales and Reservations Coordinator_ jobs in Arlington
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