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Job Source: AccentureKonica Minolta Business Solutions
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Job Source: American Income Life: AOCarrington College
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Job Source: Carrington CollegeCarrington College
Portland, OR, United States
Who Are We: Carrington College helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the lives of our students for the better through education. That's more than o
Job Source: Carrington CollegePortland, OR, United States
Description
ResultsCX: We know that learning is one of the most powerful forces for change!
Give me the basics!
Our Higher Education Sales Associates are on the front lines of driving and supporting learning innovation. They act as account managers, consulting with Colleges and Universities to help educators across the nation increase student success. In this line of work, you will offer world class digital, print, and service solutions that address the issues and challenges facing students, faculty, and institutions today. The goal is to move prospects through the sales pipeline by conducting a needs analysis, providing solutions, navigating negotiations and finally, obtaining a verbal commitment! Build your education sales portfolio with the world’s leading learning company.
…But what do we DO?
“ A customer called in upset about an order that he had placed. The order was supposed to be ready for pickup, but he had not received any communication about it one way or the other! This order was important to our customer because he had promised his partner that he would accomplish her desired project that weekend, but it wasn’t going to be possible without his new tools. This customer lived almost an hour away from the physical pickup site, and after having been burned by previous pick up orders that claimed to be ready but were not there when he made the drive, he was not going to risk it this time. Gas is expensive! I wanted to make sure that this loyal customer had the best experience with me and with our company, so I called his local store for him and waited on the line until I could get confirmation that the manager had eyes on the pickup order and that it was ready for my customer to make the trek over to get it. In doing so, we saved a sale, a loyal customer, and potentially even saved a marriage from an unnecessary fight!”
We expect greater of ourselves… What’s Your Greater? Come find it at ResultsCX!
What should I bring to the interview?
Education : Some college demonstrating academic excellence (2 years preferred)
Sales Skills and Aptitude : Consistently call 15+ faculty a day, coordinate and lead sales demonstrations on key products and solutions, and maintain accurate tracking and forecasting in the system.
Technical Proficiency : This position requires you to toggle back and forth between multiple systems while communicating with the customer. You will need to have intermediate/advanced technical proficiency
Availability : Open availability between 8am-8pm Monday through Saturday, Time zone depends on location assignment
Pay Expectation : Our Higher Education Sales pay rates start at $17/hr plus up to $3/hr bonus pay in production
Nothing compares to my home office – Can I work from home?
A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions
Additional equipment specifications will be tested during the interview process
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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Higher Education Sales Representative - Remote jobs in Portland, OR, United States
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