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i360technologies
Herndon, VA, United States
Job Description Responsibilities: Support the Help desk, including resolving deployed Agency functional issues and elevating defects and change requests through the Configuration Management process. Document Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked q
Job Source: i360technologiesCGI
Herndon, VA, United States
Momentum Functional SME Category: Business Analysis (functional and technical) Main location: United States, Virginia, Herndon Position ID:J0624-0855 Employment Type: Full Time Position Description: CGI is seeking a Subject Matter Expert to join our team supporting a federal client in utilizing and maximizing their implementation of the Momen
Job Source: CGICGI Group, LLC
Herndon, VA, United States
Momentum Functional SME Position Description CGI is seeking a Subject Matter Expert to join our team supporting a federal client in utilizing and maximizing their implementation of the Momentum Financials solution. The candidate will draw on prior experience and Momentum knowledge to support functional questions and issues, as well as lead impleme
Job Source: CGI Group, LLCCGI Technologies and Solutions, Inc.
Herndon, VA, United States
Momentum Functional SME Category: Business Analysis (functional and technical) Main location: United States, Virginia, Herndon Position ID: J0624-0855 Employment Type: Full Time Position Description: CGI is seeking a Subject Matter Expert to join our team supporting a federal client in utilizing and maximizing their implementation of the Mome
Job Source: CGI Technologies and Solutions, Inc.General Dynamics Information Technology
Fairfax, VA, United States
Req ID: RQ177089 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Technology Consulting Skills: SAP Architecture,SAP Financial System,SAP HANA,SAP Migrations Experience: 15 + years of related experience Job Description: Please be aware that this program only a
Job Source: General Dynamics Information TechnologyCyret Technologies
Washington, DC, United States
Cyret Technologies is an award winning, global IT services & solutions company focusing on Enterprise Software Solutions in diverse industries. Cyret's expertise ranges from reselling to implementing Oracle applications like Oracle E-Business Suite, JD Edwards, CRM, IoT and more. Our strength is based on our experience & past performance in providi
Job Source: Cyret TechnologiesAccenture
Arlington, VA, United States
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work for and Diversity Inc's Top 50 Companies for Diversity lists. As an Accenture Flex employee, you will apply your skil
Job Source: AccentureAccenture
Arlington
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work for and Diversity Inc's Top 50 Companies for Diversity lists. As an Accenture Flex employee, you will apply your skill
Job Source: AccentureHerndon, VA, United States
Job Description
i360 has immediate openings for an Oracle Contract Life-Cycle Management (CLM) functional SMEs to provide O&M support for an Oracle Federal Financials R12 shared service environment.
Responsibilities:
Support the Help desk to include resolving deployed Agency functional issues and elevating defects and change requests through the Configuration Management process.
Document Help desk trouble tickets in the help desk ticketing tool (Remedy) and leveraging the tool to create help desk metrics and frequently asked question (FAQ) guides.
Analyze and resolving reported help desk problems.
Triage problems to determine potential causes and to resolve or escalate issues as appropriate.
Develop and conduct functional help desk training sessions for help desk team members.
Plan, coordinate, and provide cut-over activities for transitioning new customers into the production environment and post-production support.
Provide leadership and expertise to analyze, troubleshoot and recommend break fix solutions and improvements based upon “best practices” and R12.2.7 functionality for the following CLM business process flow areas and tasks:
Manage iProcurement Requisitions and Amendments
Manage Requisitions and Awards Approval Processes
Workload Assignments
Manage Solicitations and Solicitation Templates
Manage Contract Awards of all Types
Contract Modifications and Post Award Administration
Process CLM Receipts, Acceptance & Return
Document all recommendations, requirements, design, configurations, meeting notes, test scripts and results, and project issues as needed.
Qualifications:
Qualifications
Minimum of 6 years’ functional experience in implementing and O&M support of Oracle CLM.
Must have hands on experience working with CLM with emphasis on analysis and problem resolution.
Solid working knowledge of federal acquisition processes
Update daily work log.
Demonstrated prior Oracle Federal Financials R12 experience.
Demonstrated strong analytical skills and problem-solving ability; preferably with prior experience working to analyze and resolve help desk items.
Excellent customer service skills including ability and desire to answer phones, work with customers and capture additional information to document and troubleshoot help desk tickets when necessary.
Minimum of 6 years’ functional experience in implementing Oracle R12 Federal Financial (CLM, iProcurement, Purchasing and Payables) applications with emphasis on analysis, implementation and problem resolution.
Minimum of 4 years' functional experience in configuring CLM in a Federal environment.
Strong Oracle Procure to Pay and CLM experience.
Demonstrated strong analytical skills and problem-solving ability with prior experience working to analyze, troubleshoot, and resolve service requests within the Oracle E-Business Suite.
Must be able to clear a federal background check - Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Additional Qualifications Preferred:
Bachelor’s degree or equivalent related experience
Demonstrated excellent customer service skills.
Strong communication, presentation, analytical, and technical skills.
Proficient in Microsoft Word, Power Point, and Excel.
Demonstrated ability to work independently with minimal supervision.
Must be able to complete a federal background investigation.
Must be a US Citizen or have a Green Card.
Additional Information
i360 is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.
Benefits
Holidays - Eleven
Adoption Assistance
Retirement Plan (401k) Matching
Tuition Reimbursement
Family Leave, Maternity, Paternity
Short-Term & Long-Term Disability
Life Insurance (Basic, Voluntary & AD&D)
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
What You Can Expect from Us
At i360technologies, we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few reasons that i360 is a great place to build your career.
Meaningful work. Our employees often tell us that their work gives them a sense of purpose as it supports many federal agencies.
Leadership that cares. Our leadership team has prioritized creating a culture that appreciates and takes good care of its people. As a result, being an employee of i360 means you are part of the i360 family, and you matter.
Flexibility. We value work-life balance because we know that happy employees create happy customers.
Email Alert for CLM Functional SME jobs in Herndon, VA, United States
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Please refresh the page and try again.
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