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Front Desk Receptionist

West Covina, CA, United States

We here at Centrelake are looking for a Front Desk/ Pre-certification Representative that is punctual, detail oriented, responsible, who can answer the phones, and is professional, respectful, as well as able to multi-task to fill a full-time position here in our West Covina location.

RESPONSIBILITIES

Accessing report of Pre-Certification cases pending pre-certification completion

Obtaining required documentation such as Patient demographics, insurance information, and referral to begin the Pre-Certification process

Calling Insurance provider and obtaining pre-certification details in order to provide services to patients

Call Patient’s Primary Care Physician and provide/obtain crucial information needed to complete pre-certification process if required by insurance

Must be able to follow up on pending pre-certification requests in a timely manner

Will be required to train in our scheduling department to obtain knowledge on scheduling process

REQUIREMENTS Knowledge of radiologic procedures and standards (a plus)

Highly skilled in maintaining strong relations with providers and patients

Customer service background and focus

Knowledge of CPT and ICD-10 Codes

Medical billing, Insurance verification experience (a plus)

Must possess good oral and written communication skills to effectively interact with staff, physicians and patients

Must be able to multi-task in a fast-paced environment, work well under pressure

Bilingual in English/ Spanish a plus

Pay rate varies and is discussed at Interview

Centrelake Imaging is a full-service, all digital radiology network in Southern California. Our practice was founded in 2006 in Ontario, CA by a team of experienced medical practitioners focused on delivering high quality and affordable diagnostic imaging services including vascular and interventional procedures. We pride ourselves on our continuous efforts in building our reputation while delivering exceptional patient care. This dedication is supported by our use of advanced technology coupled with the skills and expertise of highly qualified radiology professionals.

Job Type: Full-time

Salary: $16.00 - $18.00 per hour

Benefits: 401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Healthcare setting: Clinic

Outpatient

Medical specialties: Radiology

Schedule:

8 hour shifts Monday to Friday with rotating Saturdays

Application Question(s): What are your salary expectations?

Experience: Medical office: 1 year (Preferred)

Language: Spanish (Required)

Work Location: In person

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