Operations Coordinator

Position Overview

Responsible for the daily items listed below with regard to coordinating trucks and drivers for optimal planning; Communicating with C/S, Safety/Compliance

Work Schedule: Monday-Friday 1800-0400

Operations Functions

• Responsible for the divisional drivers as directed by the Operations Manager
• Assist in Planning drivers for continuous execution of moves without delays in assignments
• Assist in Planning drivers for successful starts for the next day.
• Assist drivers with any issues in relation to pickup number, seal issues, DOT compliance, customer issues
• Employee is responsible for the tracking/tracing, rail billing, as well as the timely communication to customers and dispatch team members
• Last free day management
• Requesting empty returns and reservations timely to avoid additional delays or cost exposure
• Street turning equipment to minimize additional drays and maximize opportunities with available equipment
• Empty Per diem management
• Perform all necessary review of inventory on yard, loads or empties, to plan for delivery or termination of equipment.
• Pulling driver pay for review directly with drivers for a clear understanding of productivity/improvement where necessary
• Review weekly company payroll reporting with Ops Manager to address any low performers.
• Assist in creating a culture of trust and cooperation with the Owner OP / Company Drivers to ensure their success and the success of the company.
• Any issues related to dispatch must be communicated timely to the Operations Manager
• Any delays related to on-time delivery must be communicated timely to the customer service representative
• Training drivers on tablet/mobile apps for better understanding of job requirements as well as to increase driver productivity

Safety/Compliance Functions

• Work with drivers to ensure they are following DOT regulations
• Cohesive effort to ensure all drivers are notified of upcoming expirations and safety training

Additional Functions

• Communicate with other divisional teams to find opportunities to utilize all equipment for reloading opportunities
• Communicate daily with divisional team members on all objectives for operations to be successful
• Assist to improve overall driver retention
• Confidential Data: Driver pay information, customer accounts, dispatch activities

Skills Required

• Data entry
• Communication
• Organizational and time management skills
• Excel

Knowledge Required

• DOT Regulations
• Hazardous Materials
• Computer Literate
• Ability to Multi-task

***Job description and responsibilities are subject to change at any time at the discretion of the Operations Manager due to operational needs***