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ASM Global
Columbus, OH, United States
Join our team and get access to some of the hottest events of the year! Work alongside other rock stars as we create an unforgettable experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside a slew of voluntary benefits such as disability, accident, pre-paid legal, critical il
Job Source: ASM GlobalNexDine
Columbus, OH, United States
Here at NEXDINE, we make diversity our advantage . From the workforce we support, the clientele we service, to the food we create, diversity is our secret sauce ! Want to hear more about our Guiding Principles and what drives us? Apply below! Job Details Position: Front of The House Manager Location: Columbus, OH Schedule: Must be able to
Job Source: NexDineSonesta International Hotels
Columbus, OH, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsTharaldson Hospitality
Columbus, OH, United States
Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work s
Job Source: Tharaldson HospitalityTwin Tier Hospitality
Columbus, OH, United States
Job Details Job Location Double Tree by Hilton Worthington - Columbus, OH Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night Description POSITION SUMMARY Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while com
Job Source: Twin Tier HospitalitySonesta International Hotels
Westerville, OH, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technolo
Job Source: Sonesta International HotelsThorntons (Kentucky)
Galloway, OH, United States
Description: The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe
Job Source: Thorntons (Kentucky)Nothing Bundt Cakes
Dublin, OH, United States
This position requires flexible/open availability during the week for the evening shifts and on weekends the shifts will vary. Must be available once school starts back up at the end of summer. At Nothing Bundt Cakes, we refer to our guest services r Guest Service, Representative, Service, Guest, Restaurant, Retail
Job Source: Nothing Bundt CakesColumbus, OH, United States
Job Summary:
The Guest Services Ambassador (GSA) acts as the "face" of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help provide an excellent guest experience.
Essential Job Functions:
Guest Relations:
Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed
Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible
Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities
Take steps to ensure the greatest guest satisfaction possible
Respond to situations as they arise and manage guest conflict
Operations: Inspect studios and public spaces daily according to company and brand standards
Be able to respond effectively and according to procedure in times of emergency
Ensure all policies and procedures are accurately followed at all times
Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events
Respond to guest service calls efficiently and expediently
Ensure safety of building and occupants; contacting emergency services/law enforcement when needed
Document work activity using the appropriate log and according to policy and procedure
Sales & Revenue: Executes the lead management process and completes all sales and marketing objectives as established by supervision
Review Studio Inventory daily to ensure maximization of studio revenue
Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue
Follow revenue management guidelines as directed by supervision
Additional Duties: Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities.
Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision
All other duties as assigned by supervision
GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available.
This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management.
Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated.
Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
Email Alert for WSS - Guest Services Ambassador 1 jobs in Columbus, OH, United States
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