Sr Manager, Commercial Enablement - West

San Francisco, CA, United States

It’s time to rethink everything you thought an employee experience could be. Revance is a commercial-stage biotechnology company focused on innovative aesthetic, therapeutic, and technology offerings. We are setting the new standard for our clients through our disruptive products and industry-leading benefits that promote financial and physical health & well-being for all employees.

We are looking for a Sr. Manager Commercial Enablement to join our Commercial Strategy team in our Western US Region. The Sr. Manager Commercial Enablement will partner with Sales Area Directors to optimize end-to-end commercial processes, ensuring efficiency, and alignment with Revance’s strategic goals. You will define comprehensive sales, product or business strategies that solve complex business challenges and address the needs of customers and stakeholders across various functions to drive incremental growth.

Location: Remote

Why Our Colleagues Love Revance

Culture grounded in our SAGE values: We aspire to have a culture that embodies our five fundamental values of speed, authenticity, audacity, grit and empathy; where all of our employees feel valued, developed, engaged and empowered.

Impact: We’re disrupting biotech (industry-wide and in Nashville) and growing like never before. Join a team where you have a say and your work makes a discernable impact not only on the organization, but also the industry.

Inclusive, supportive and talented employees: Work with an extremely talented team where speed and commitment to excellence is met with empathy and authenticity.

Your Main Responsibilities

Commercial Strategy: Support field leadership in streamlining day-to-day operational imperatives. Implement HQ commercial strategies in the region. Partner with regional commercial leaders to create and execute plans that enable quarter revenue goal attainment.

Operational Efficiency: Streamline, standardize and optimize commercial processes, including forecasting, and sales operations to enhance efficiency and customer satisfaction.

Cross-Functional Collaboration: Foster collaboration and alignment between Commercial and other departments such as Marketing, Finance and Commercial Operations. Define actionable plans and roadmaps, align cross-functional stakeholders and lead successful implementation of change initiatives.

Performance Metrics: Manage development of standardized and dynamic reporting, KPI dashboard to support field force execution and address executional, operational, and performance-related questions. Lead analysis of sales and marketing tactical execution data and metrics. Deliver regular actionable reports to field leadership and drive cadence of sales business reviews.

Customer Experience: Enhance the customer experience by implementing processes that resolve customer issues efficiently and maintain high levels of customer satisfaction.

Budget Management: Partnering with regional leadership, help develop and manage the commercial operations budget, ensuring efficient resource allocation.

What qualifications you need to be successful in this role:

Required

3+ years in a sales function

4+ years in a commercial support function (business operations, finance business partner to commercial team, and/or commercial operations)

Experience analyzing and visualizing data from a broad range of commercial data sources (CRM data, specialty pharmacy dispense/status data, specialty distributor data, patient services data, payer claims/formulary status data, etc.)

Excellent oral, written, and presentation skills--able to explain complex concepts clearly to a variety of audiences

Strong process mindset and experience with commercial standard work

Demonstratable success in highly matrixed organizations

Travel – Ex: Estimated overnight travel is 10%

Preferred

Capable of working with and influencing all levels of the organization

Effective coaching, mentoring skills, and group facilitation skills

Independence and good judgment, positive attitude, and an innovative spirit

A growth mindset and agile thinker

Demonstrated proficiency and experience in developing complex dashboards

Works well with ambiguity

Hands-on and detail-oriented but also able to think strategically

Customer-focused with strong interpersonal and communications skills

Able to skillfully navigate conflict and difficult situations in a productive manner

Pharmaceutical/Biotech or Lifesciences experience required

Required Education

BS or BA Degree in Business, Operations or like fields

Preferred Education

BS or BA Degree in Business, Operations or like fields

We Invest In You

Base salary, annual incentive plan bonus, and generous new hire equity

Unlimited flexible PTO (or 3 weeks vacation + 8 sick days for hourly employees) + 12 weeks parental leave

Generous healthcare benefits (company pays up to 95% of premiums for Medical Benefits), Employer HSA contribution, 401K Match, ESPP program with 15% discount on RVNC stock, and tuition reimbursement

Wellness discounts, onsite fitness center, weekly lunches

More About Revance

We are a biotechnology company, headquartered in Nashville, Tennessee, where our goal is to set the new standard in healthcare. Using innovative aesthetic and therapeutic offerings we strive to elevate patient and physician experiences.

Our aesthetics portfolio includes; DAXXIFY®, the RHA® Collection, and with our recently approved therapeutic indication, DAXXIFY® is now FDA approved for the treatment of cervical dystonia in adults.

We have also partnered with Viatris Inc. to develop a biosimilar to onabotulinumtoxinA for injection, which will compete in the existing short-acting neuromodulator marketplace.

WORK ENVIRONMENT & PHYSICAL DEMANDS

This section of the job description is required by the American with Disability Act, (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.”

Prolonged periods of sitting at a desk and working on a computer

We are an equal opportunity employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Revance does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

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