Director of Technology

Suffolk, VA, United States

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Environmental Planning and Analysis (BEPA) is currently seeking a Director of Technology to oversee various needs of the Bureau which will include supervising up to two employees. The Director of IT will supervise and manage the deployment of desktops, laptops, cellphones, software and software licenses for staff, Typical BEPA software includes GIS, AutoCAD, Adobe, ICM, InDesign, others. Additionally, BEPA oversees several technical projects and applications that require close coordination with DEP Bureau of Information Technology (BIT), NYC DoITT, BEPA staff and consultants. Applications include tracking systems, permits and easements, and asset management and maintenance systems. Facilitate monitored and remote access to confidential and protected servers and virtual desktops.

The candidate should possess the ability to analyze a business situation, to identify problems and recommend solutions, participate in business requirements sessions with end users and document requirements and design and implement solutions that satisfies specifications with security and maintainability. The candidate should have experience working with and setting up databases, developing dashboards and supporting and performing data analysis on different platforms.

The candidate should be able to effectively manage and troubleshoot complex IT projects and will be responsible for the computer, cellular, and office equipment of all operating units in the Bureau of Sustainability. The candidate should be comfortable managing a ticket tracking system for user requests and also with improving such a system. The candidate will need experience in Windows PC hardware support and the ability to diagnose and resolve technical hardware and software issues. Approved solution designs should be implemented according to established team procedures and best practices and ensure that the application meets end user expectations.

There will be opportunities for the candidate to work with the team on other lines of applications as well. The candidate will act as liaison for the bureau with IT vendors, consultants, and stakeholders.

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or"

2. An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience, as described in "1" above; or

4. Education and/or experience equivalent to "1", "2", or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college or university, for six months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience, as described in "1" above.

Preferred Skills

The candidate should possess knowledge of the following systems and programs:

- Windows Operating Systems (Windows 10, 11, Server)

- Knowledge of Microsoft Office products such as Outlook, Teams, Word, Excel, Power BI

- Knowledge on how to run scripts in Command Prompt or PowerShell

- Knowledge and understanding of the following VMware, SQL, Intune, Amazon web services, Azure

- Ability to Navigate NYCIT infrastructure

- Strong knowledge of modern relational databases and data structures

55a Program

“NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate on your resume or cover letter that you would like to be considered under the 55-a Program. This position is also open to non-55-a Program candidates serving in the permanent incumbent (civil service) title as indicated in the job posting notice under Civil Service Title.”

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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