Chief Information Officer
Phoenix, AZ, United States
The leading solutions partner serving the global nutrition & wellness industry, INW is a portfolio company of Cornell Capital with over 1,800 associates across our U.S. footprint.
The Company’s operations include formulation and production of nutrition products across a spectrum of formats, unique R&D capabilities, market insights and a focus on quality and customer service.
In total, INW serves 150+ customers across the nutrition & wellness industry including sports nutrition, diet, energy, hydration, personal care, cosmetics, pet care and other related subsectors.
The Company is headquartered in the Salt Lake City, UT area and includes six operating divisions that span a footprint exceeding 1,500,000 sq. ft. both domestically and Internationally: INW / Bee Health – Bridlington, UK – production of powders, tablets, capsules, liquids and cosmetics
INW / Capstone – Ogden, UT – production of powders, tablets and capsules
INW / Dallas One – Dallas, TX – production of liquids, gel packs and cosmetics
INW / Living Ecology – Corona, CA & Henderson, NV – production of nutrition and functional fruit bars, as well as capsules
INW / Phoenix Formulations – Phoenix, AZ – production of powders, tablets, and capsules
INW / ProForm – Benicia, CA – production of powders concentrated across all types of protein
Why Work for INW?
At INW, you’ll find a collaborative and challenging work environment that is built around our mission to be the world’s leading solutions partner serving the global Nutrition & Wellness industry.
Specifically, in this role, you will work alongside the Chief Operating Officer and divisional teams to develop and execute the company’s technology roadmap, aligning it with business objectives.
Position Summary:
The Chief Information Officer (CIO) will play a critical role in shaping and executing our technology strategy for INW, a leading contract manufacturer in the nutritional and wellness space. The CIO will oversee all aspects of information systems development, implementation, and governance to ensure regulatory compliance for the information systems management system to applicable standards. The CIO will lead a team of IT professionals and collaborate with other senior executives to ensure that our investments in technology and information systems align with our business objectives and deliver maximum value to the business.
Supervisory Responsibilities:
May supervise staff directly and indirectly. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Reporting Relationship:
This role serves as a member of the Executive Leadership Team.
Location:
This position can essentially work from any location. The Company is headquartered in the Salt Lake City, UT area and includes six operating divisions that span a footprint exceeding 1,500,000 sq. ft. both domestically and internationally. Candidates must have the capability to work from remote location(s) and independently, as needed. Travel requirements dependent on business needs; primarily domestic travel.
Essential Duties and Responsibilities:
Core duties and responsibilities include the following; other duties, as required.
Strategic Technology Leadership: Develop and execute the company's technology roadmap, aligning it with business objectives.
Provide strategic guidance and oversight for all IT initiatives, ensuring alignment with industry best practices and regulatory requirements.
Identify emerging technologies and trends relevant to the dietary supplement industry and assess their potential impact on our business.
Information Security and Compliance: Establish and enforce robust cybersecurity measures to protect our sensitive data and intellectual property.
Ensure compliance with relevant regulatory standards and certifications, such as FDA regulations, cGMP (Current Good Manufacturing Practices), and ISO standards.
Implement and maintain effective disaster recovery and business continuity plans to mitigate risks and minimize disruptions.
Ensure compliance with applicable data protection regulations.
Lead the cybersecurity committee and oversee the audit function.
IT Infrastructure and Operations: Oversee the design, implementation, and maintenance of scalable and reliable IT infrastructure, including networks, servers, and cloud infrastructure.
Optimize IT operations and support processes to enhance efficiency, reliability, and user satisfaction.
Evaluate and procure IT hardware, software, and services in accordance with budgetary constraints and business requirements.
Regulatory Compliance and Quality Management: Stay current on industry relevant regulatory guidelines.
Establish and maintain systems and protocols to ensure compliance with FDA regulations, cGMP standards, ISO27001 and other relevant quality assurance frameworks.
Manufacturing Automation and Optimization: Ensure performance and security of the OT environment.
Business Intelligence and Analytics: Drive the development and deployment of advanced analytics and business intelligence solutions to extract insights from data and support data-driven decision-making.
Implement data analytics and machine learning tools to optimize production efficiency and quality control.
Vendor and Partner Management: Manage relationships with external technology vendors, service providers, and strategic partners to ensure the timely delivery of high-quality services and solutions.
Negotiate contracts and service level agreements (SLAs) to achieve favorable terms and conditions while meeting business needs.
Manage relationships with technology vendors and service providers, ensuring alignment with company goals and standards.
Team Leadership and Talent Development: Lead a multidisciplinary technology team, maintaining a culture of innovation, collaboration, and continuous improvement.
Recruit, mentor, and develop top talent in the technology organization, providing guidance and professional development opportunities.
Requirements:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education AND/OR Experience:
Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience. Computer science or engineering degree preferred.
Proven experience (5 years) in a senior leadership role overseeing IT functions, preferably within the dietary supplement, food manufacturing, or pharmaceutical industry.
Strong understanding of manufacturing processes and ERP systems in a regulated environment. Experience with JD Edwards preferred.
Deep understanding of regulatory compliance requirements in the dietary supplement industry, such as FDA regulations and GMP standards.
Strong strategic thinking and business acumen, with the ability to align technology initiatives with business objectives and drive organizational change.
Excellent communication skills with the ability to collaborate effectively across departments and influence strategic decision-making at the executive level.
Excellent communication and interpersonal skills, with the ability to build consensus, influence stakeholders, and collaborate effectively across functions.
Demonstrated experience in cybersecurity, IT infrastructure management, business intelligence, and vendor management.
Relevant certifications (e.g., CISSP, CISM, ITIL) are a plus.
Must have team building and leadership skills.
Must be able to understand, speak, read and write in English in order to perform the essential functions of the job as they relate to comprehension of laws, regulations, standards, documents and other internal and external communications.
Physical Demands:
While performing the duties of this job, the employee is regularly required to walk, sit; use hands, talk and hear. The employee may regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. May regularly work within office and warehouse environments. Occasionally subject to high noise levels where hearing protection is required, and all personnel protective equipment is required. Occasionally subject to atmospheric conditions, such as fumes, odors, powders, dust and other particles
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